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Content Strategy Across the Organization Team Meeting (In Person)

Consortium for Service Innovation

Monday, February 11, 2019 at 1:00 PM - Wednesday, February 13, 2019 at 5:00 PM (MST)

Content Strategy Across the Organization Team Meeting...

Registration Information

Type End Quantity
Team Meeting: In-Person Attendance
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Feb 6, 2019 Free  

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Event Details

Register on this page to attend the meeting in person.  To attend online only, please click here.

 

As we gain more experience implementing KCS outside of traditional support organizations, the need for a unifying, organization-wide content strategy becomes more urgent. Join us for a conversation about "big knowledge:" how we structure it for maximum reuse, and how we look after its health.  We'll hear updates from folks implementing KCS across the organization, and explore building a toolkit to assist in non-traditional KCS implementations.  And as always, we'll be discussing measures and dashboards.  Agenda topics include:

  • KCS without a case
  • Compliance considerations
  • Measurment considerations
  • Introducing KCS to non-support organizations
  • Next-generation KCS features and functionality
  • Reputation models
  • The relationship between just-in-time content and formal content

 

Agenda Coming Soon


Monday 1:00 pm to 5:00 pm
Tuesday 9:00 am to 5:00 pm
Wednesday 9:00 am to 4:00 pm

Airport: Phonix Sky Harbor International (PHX)
~ 5 miles from the office


Hotels:

There are many hotels in the area, but book in advance!  Hotel rates tend to spike last-minute.

 

Dress is business casual.


Participant Level Members are typically entitled to one attendee per meeting. Additional attendees may attend only if there is space available.  Please use the "Contact" link below to check on availability.

Have questions about Content Strategy Across the Organization Team Meeting (In Person)? Contact Consortium for Service Innovation

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When & Where


University of Phoenix
4035 S. RiverPoint Pkwy, Room 201
Phoenix, AZ 85040

Monday, February 11, 2019 at 1:00 PM - Wednesday, February 13, 2019 at 5:00 PM (MST)


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