Conquering Fair Housing For Maintenance Professionals

Maintenance professionals play a critical role in ensuring the success of a multi-family housing property. While most maintenance professionals receive training on maintaining the asset, Fair Housing training is often overlooked for these professionals.

Do Maintenance Professionals Really Need Fair Housing Training?

While maintenance staff may not process applications or accept rent, they definitely interact with residents and even applicants.

As vital players of the property management team, maintenance staff need to be equipped with information and guidance on ensuring that their actions never result in discrimination.

What do Maintenance Professionals Need to Know about Fair Housing Law?

As maintenance professionals do not deal with waiting lists, processing applications, or developing tenant selection plans, it is not necessary for these valued team members to understand how to complete these functions in compliance with fair housing law. Maintenance Professionals DO need to understand how fair housing law impacts the essential duties they perform at a property.

In this 75-minute session, tailored explicitly for maintenance professionals, Amanda Lee will begin with an overview of the Fair Housing Act before moving on to focus in on areas specifically applicable to maintenance professionals. Amanda Lee will include proactive measures that can be taken when entering apartments, interacting with residents, evaluating work order policies and procedures and, dealing with reasonable modifications.

Amanda will complete the session by providing information on how to identify common accessibility issues at a property.

Learn to Conquer Compliance

This engaging and interactive session utilizes numerous examples and exercises to ensure attendees complete the session with a thorough comprehension of how not only how to maintain compliance with the Fair Housing Act, but why it is so important to do so. Each attendee will receive:

• A certificate of attendance

• A content-rich PDF manual

• Interactive live webinar training where you can ask questions and participate in knowledge checks and polls