$285

Conflict Resolution Workshop - Baltimore, MD

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Location

Regus - Baltimore, Maryland - Harbor Place

111 South Calvert Street

Suite 2700

Baltimore, Maryland 21202

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

Overview:

Conflict Resolution Workshop
Wherever two or more people come together, there is bound to be conflict. This course will give you a seven-step conflict resolution process that you can use and modify to resolve conflict disputes of any size. You will also be provided a set of skills in solution building and finding common ground.

In the Conflict Resolution workshop, you will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.

Workshop Objectives:
• Understand what conflict and conflict resolution mean
• Understand all six phases of the conflict resolution process
• Understand the five main styles of conflict resolution
• Be able to adapt the process for all types of conflicts
• Be able to break out parts of the process and use those tools to prevent conflict
• Be able to use basic communication tools, such as the agreement frame and open questions
• Be able to use basic anger and stress management techniques

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Date and Time

Location

Regus - Baltimore, Maryland - Harbor Place

111 South Calvert Street

Suite 2700

Baltimore, Maryland 21202

View Map

Refund Policy

Refunds up to 7 days before event

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