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Conflict Resolution & Non-coercive Approaches to Conflict Management (All Staff)

The Community Partnership for the Prevention of Homelessness

Thursday, October 19, 2017 from 9:30 AM to 12:30 PM (EDT)

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Crisis Intervention: A Non-Coercive Approach is a two-part course designed to teach participants how to effectively avert and handle a crisis. Part 1 Uses theory and practical application to focuses on the foundational principles that resulted in the field of crisis intervention. Objectives: Gain a better understanding of applied crisis theory • Identify the foundational principles of Crisis Intervention • Understand Crisis Intervention from a Historical and Modern Day Perspective • Identify the three types of crisis and recognize what they look like in the workplace Learners will walk away with a better understanding and foundational skills to respond to and identify crisis situations. This course is eligible for 3 CEU credit hours.Crisis Intervention: A Non- Coercive Approach Part 2 Crisis Intervention: A Non-Coercive Approach is a two-part course designed to teach participants how to effectively avert and handle a crisis. Part 2 focuses on the practical application of the principles offering participants strategies and techniques to recognize and de-escalate a crisis without the use of coercion. Objectives: Understanding the Cycle of Non-Violent Crisis Intervention • Identify the four phases of crisis explore how they evolve • Recognize the Two Types of Crisis and How to Respond • How to utilize the cycle of non-violent intervention to de-escalate a crisis
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Below is a list of helpful reminders and tips below when registering and attending trainings.

•         There are cases where staff register persons other than themselves. If this is the case, please be sure to register the intended participant using their name and professional/agency email address. 

•         Please do not purchase more than one ticket. Each person who is attending will need to register individuallyENTRY WILL NOT BE GRANTED TO ANYONE WHO'S NAME IS NOT LISTED ON THE ATTENDEE ROSTER. 

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•         Email communications regarding the trainings may be sent from TCP staff and/or Eventbrite. Please check your junk, spam or other email folders for communication such as reminders, location or time changes and cancellations. It may also be helpful, if you are able, to adjust your email preferences to ensure that you receive email from Eventbrite.com, TCP, The Mayor’s Office, Gmail or other entities. 

Please be on time. If you arrive more than 15 minutes late to the session, you will not be granted entrance in the session or a certificate of completion at the end of the session. Its strongly advised that you arrive at least 15 minutes early.

•         Please contact TCP if you are unable to attend the session at least 48 hours prior to the start of the training. This is to help us ensure that we cancel your reservation and open it to others who would like to attend. 

•         All training sessions are now providing certificates of completion. At the end of each session, you will receive a certificate from the trainer. Please keep your certificate and return it to your supervisor or HR staff to be placed in your employee file. We are unable to provide duplicates of certificates that were issued.

If you have any questions, please contact Charlene Traylor, Program Officer at CTraylor@community-partnership.org or Jennifer Miné, Program Officer at JMine@community-partnership.org.

  •      Metered street parking is available for a nominal fee.
  •      Eastern Market is the closest Metro Station.
Have questions about Conflict Resolution & Non-coercive Approaches to Conflict Management (All Staff)? Contact The Community Partnership for the Prevention of Homelessness

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When & Where


The Hill Center at the Old Naval Hospital
921 Pennsylvania Ave SE
Second Floor-Lincoln
Washington, DC 20003

Thursday, October 19, 2017 from 9:30 AM to 12:30 PM (EDT)


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Conflict Resolution & Non-coercive Approaches to Conflict Management (All Staff)
Things to do in Washington, DC Class Other

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