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Conflict Resolution for Managers and Leaders

The Mediation Center

Friday, June 16, 2017 from 8:45 AM to 5:15 PM (EDT)

Conflict Resolution for Managers and Leaders
Available Dates

Ticket Information

Ticket Type Sales End Price Fee Quantity
Registration Jun 15, 2017 $149.00 $0.00
Group Registration - three or more people from the same organization Jun 15, 2017 $129.00 $0.00

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Event Details

Managers, supervisors and team leaders encounter conflict every day.  Unresolved employee conflict is costly and distracting.   When supervisors feel confident managing conflict, teamwork is more efficient, employee retention is higher, cooperation increases, and  everyone can focus on the work at hand. 

7.5 hours (0.75 units) of CEU credit via Western Carolina University included in registration fee for licensed professionals.

 

Participants will leave this workshop with:

  •  An understanding of how personal views and beliefs about conflict might help or hinder their work as a manager
  •  Tools to use now to  resolve disputes
  •  More confidence to act when they encounter conflict
  •  Strategies to remain calm when others are angry
  •  Practice helping others resolve their own problems to avoid tension and resentment

$149 per person

Please e-mail training@mediatewnc.org for a special rate for staff of local nonprofits.


Have questions about Conflict Resolution for Managers and Leaders? Contact The Mediation Center

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When & Where


The Mediation Center
40 N French Broad Ave
Suite B
Asheville, NC 28801

Friday, June 16, 2017 from 8:45 AM to 5:15 PM (EDT)


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