📍 Event Details:

Workshop Title: Resolve360™: 1-Day Conflict Management & Resolution Skills Workshop
Location: Local venue near participants (final address shared via email)
Format: In-person (Virtual session option available upon request)
Certificate: Learnerring Certificate of Completion
Language: English
PDUs: 8 Professional Development Units
Contact: info@learnerring.com

💡 About the Workshop:

Conflict is an inevitable part of any workplace, but how we manage it can make all the difference. Resolve360™ is a comprehensive 1-day workshop designed for professionals seeking to develop practical skills in conflict resolution, communication, and team collaboration.

In this interactive workshop, you’ll learn how to handle difficult conversations, resolve disputes with confidence, and create a positive work environment where disagreements become opportunities for growth and innovation. Whether you're managing a team or working closely with colleagues, mastering conflict resolution will help you build stronger relationships and drive success in your professional life.

🎯 What You Will Learn:

Understand the root causes of workplace conflict and how to address them
Build your emotional intelligence and communication skills to defuse tension
Use proven frameworks for conflict resolution and negotiation
Master techniques for dealing with difficult conversations and power struggles
Foster collaboration and maintain a respectful, productive work environment
Learn how to prevent future conflicts through proactive communication

📘 Course Modules:

Module 1: Understanding Conflict Dynamics

Types of conflict and their impact on workplace relationships
The psychology behind emotional reactions and conflict triggers

Module 2: Communication Strategies for Conflict

Techniques for active listening and assertive communication
Balancing empathy and clarity in difficult conversations

Module 3: The Conflict Resolution Process

5-step framework for resolving conflicts peacefully and professionally
Win-win negotiation strategies

Module 4: Handling Difficult Conversations

Scripts and methods for approaching sensitive topics
De-escalating emotional conversations with professionalism

Module 5: Managing Power Struggles & Personality Clashes

Strategies for dealing with authority conflicts and team dynamics
Neutral facilitation techniques for mediating conflicts

Module 6: Proactive Conflict Prevention

Setting clear communication norms to prevent future conflicts
Creating a culture of collaboration and mutual respect

👤 Who Should Attend?

This workshop is ideal for:

Team leaders, managers, and supervisors
HR professionals and department heads
Executives and decision-makers
Project managers and consultants
Professionals dealing with client relationships or working in high-stress environments

🔧 Key Features:

Expert-led sessions with real-world conflict resolution case studies
Interactive role-plays and hands-on practice in conflict scenarios
Practical tools, frameworks, and communication templates you can apply immediately
Post-workshop resources to reinforce learning and ongoing development
Learnerring’s Resolve360™ Certificate of Completion

🏢 Corporate or Onsite Training:

Want to bring Resolve360™ to your team? We offer customized corporate and onsite training to meet the specific needs of your organization.📩 Contact us at corporate@learnerring.com for group bookings and tailored workshops.

💳 Registration Includes:

Full-day expert training with detailed workbook
Conflict resolution templates and strategies
Certificate of Completion
Refreshments (for in-person sessions)

Conflict Management Skills 1-Day Workshop by LearneRRing | Fayetteville, NC