$700 – $1,050

Conflict Management: Preventing & Handling Unproductive Escalations with St...

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Westridge School

324 Madeline Drive

Pasadena, CA 91105

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Conflict Management: Preventing & Handling Unproductive Escalations with Students, Parents, and Colleagues (LA)

One of the most difficult parts of our work is managing and preventing escalations. Whether it is an upset parent, student, or colleague, escalation incidents and unproductive conflicts can be daunting and deplete us of significant time and energy. In this two-day workshop you will deepen your understanding of the neuroscience behind escalations and build skills to effectively de-escalate and prevent escalations for more successful relationship management.

Learning objectives:

- Deepened understanding of the neuroscience of escalations

- Knowledge of how to prevent escalations

- Understanding of how language relates to escalation prevention/intervention

- Increased capacity to effectively intervene on peak escalations

- Ability to identify co-escalation contributors

- Ability to recognize stages of escalation

- Understanding of how historical experiences correlate to escalations

- Develop emotional intelligence skills that correlate to relationship management

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Westridge School

324 Madeline Drive

Pasadena, CA 91105

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