$125 – $199

Conference for Administrative Professionals

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$125 – $199

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Conference for Administrative Professionals is dedicated solely to those who wish to go from Good to Extraordinary in their admin role.

About this Event

Conference for Administrative Professionals is dedicated to the success of anyone who wishes to go from Good to Extraordinary in their position as:

  • Administrative Assistant
  • Office Manager
  • Executive Assistant
  • Secretary
  • Receptionist
  • Front Desk Professional
  • And More!

Being presented in 4 information-packed modules, this one-day training will give you the edge you need to be an Extraordinary Administrative Professional! What will we talk about in each module? Here's what you can look forward to:

Module 1: Owning Your Career and Why it Matters

  • Understand the importance of taking charge of your career destination
  • Identify the differences between a job and a career
  • Determine what needs to be done if you are in a job that was once a career
  • Recognize the three elements necessary for succeeding in your career
  • Develop an action plan for career success

Module 2: Assertiveness Skills - Getting What You Need

  • Identify the different ways that people can relate to one another and the behaviors associated with each (Passive, Passive Aggressive, Aggressive, and Assertive)
  • Identify the link between self-esteem, competence, confidence, and assertiveness
  • Say ‘No’ and still sound like a team player
  • Outline the four-step process for asking for what you need and getting it
  • Address behavior that is negatively impacting you, the team, or the organization (using a sound model for success)

Module 3: How To Engage And Influence

  • Understanding yourself and others
  • Logos, ethos, and pathos
  • The communication “formula”
  • Six laws of influence
  • Six principles of influence

Module 4: Project Management for Administrative Professionals

  • The five phases of project management –a miracle isn’t one of them
  • Triple Constraints
  • How to prevent “things” from falling through the cracks
  • Estimating your timeline more accurately
  • Track and brief your projects with clarity
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