Competence Development Masterclass for Secretaries and Administrators
Sales Ended
Competence Development Masterclass for Secretaries and Administrators

Competence Development Masterclass for Secretaries and Administrators

Event Information

Share this event

Date and Time

Location

Location

Morogoro

Morogoro

View Map

Friends Who Are Going
Event description

Description

Description
This Masterclass is designed to give delegates a better understanding of the ‘people skills’ and ‘individual skills’ which are needed in a business environment and which can help them develop their existing competencies into superior skills.

The seminar is split into two modules:
MODULE I-Developing Core Skills for Administrators & Secretaries
MODULE II - Professional Skills for Administrators & Secretaries
Organisational Impact
Organisations can expect delegates to:
• Better understand the skills and competencies required within current and future job roles
• Practice competencies that can contribute to achieving individual and business objectives
• Have an improved appreciation of other people's needs, perspectives and objectives and how they may support the achievements of others
• Better appreciate their own strengths and weaknesses and have a plan to develop themselves accordingly (especially in the areas of interpersonal communications skills, working in teams and providing first-class customer service)
• Have improved self confidence and an improved ability to think for themselves and to develop action plans
• Be better able to cope with and manage pressure, tensions and demands in the workplace

Personal Impact
Attendance on this high level seminar will result in:
• An enhanced set of practical skills that can be used at work
• A better understanding of personality, self and others' behaviour
• Improved self-belief and self-confidence
• An understanding of how others achieve their objectives and of the importance of networking
• Useful tips for achieving superior performance in their supporting role
• Exposure to a range of tried, tested and proven approaches which can be tailored and modified to suit individuals and their respective organizations

SEMINAR OUTLINE
Module I - Developing Core Skills for Administrators and Secretaries
DAY 1
Personal Effectiveness - Part I
• Your Brain Skills: The Brains behind a Business
• Thinking about reading (and identifying your current skills)
• How to be a 'successful' reader
• Reading strategies: the theory
• Thinking about note-making
• How to make notes quickly and effectively using mind mapping
• Practice using mind mapping
Personal Effectiveness - Part II
• Reading at work
• Combining Fast Reading and Mind Mapping skills to increase effectiveness
• Memory magic: Introduction to Memory systems
• Memory linking
• Memory journeys
• Remembering names and numbers
• Memory at work

DAY 2
Effective Inter-Personal Communications
• Barriers - and their solutions
• Body Language/building rapport
• Keys to relationships
• Self image and self esteem
• Getting your point across: know what to say and when to say it
• Managing feelings; managing other people
• Listening and questioning

Time Management, Planning & Problem Solving
• Results-orientated time management
• Outcome planning for better results
• Can anyone be creative?
• Practical approaches to problem solving
• Prioritisation and Planning Periods
• Getting things done
• Identifying and dealing with timewasters
DAY 3
Your Personal Skills-set: Putting It All Together
• Your role and job in the context of any organization
• Using Core Skills in the real world
• Thinking and working in groups
• Better Meetings
• How to change habits of a lifetime

Organising and Planning
• Managing workflow
• Techniques for organising and planning – brainstorming, SWOT analysis, Goal setting, setting SMART objectives
• Group Activity
• Mind Mapping
• Video
• Group Activity – mind mapping exercise
• Managing meetings

Registration and Payment
To register for places on a course, please send us email via globalcorporateperformance@gmail.com, then an invoice will be emailed to the attendee. Payment may be made by Electronic Fund Transfer, Mobile transfer or Cheque or Cash and must be made 5 days prior to the event.
ACCOUNT NUMBER: 40810044846. NMB BANK
ACCOUNT NAME: GLOBAL CORPORATE PERFORMANCE LIMITED.
OR TIGO PESA/M PESA:
Registration Fees for 3 days course include:
Entrance to the course
Mid-morning tea/coffee with snacks
Stationery
Buffet Lunch with Soft drink
Afternoon tea/coffee with snacks
Dinner
Accommodation
water
Note Book
Certificates
Total investment of Tzs 1,100,000/- per person.
Please note that: Travel is not included.
Cancellation Policy:
Cancellations must be advised in writing at least 5 days prior to the event.
A refund will not be considered if a delegate fails to attend or cancels within 5 days prior to the event.
Course confirmation will be advised and Global Corporate Performance reserves the right to cancel, alter the Instructors/ facilitators on any program. Registration fees paid will be fully refunded for cancelled events.
Global Corporate Performance is not responsible for travel or accommodation if an event is cancelled.
Additional Information:
Further details regarding your attendance contact us.

www.globalcorporateperformance.com
Share with friends

Date and Time

Location

Morogoro

Morogoro

View Map

Save This Event

Event Saved