CA$695 – CA$895

Communication Toolkit: Conflict, Deal with It

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THNK Vancouver

510 Beatty Street


Vancouver, BC V6B 2L3


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Stop avoiding the inevitable and step up your conflict skills

That was direct wasn't it? Join us in Vancouver to take a journey through conflict styles and how to work more effectively with others who may not be quite like you (darn it). As part of this one day session receive a personalized Conflict Style & Strengths Assessment that helps deepen awareness around the values that drive your preferred communication style.

While the program is about conflict, you'll focus on communicating clearly and honestly so that further conflict doesn't occur. We've all experienced different forms of conflict, we call it; Big "C" conflict and small "c" conflict. In your day to day work, the majority of challenges come from avoiding the small conflicts that bubble up. In this program increase your skill to express your perspective and seek a shared outcome.

While heading home from work, do you ever have conversations in your head about the things you didn't say in person?

In your organization, does the "real meeting" happen in the hallway after the actual meeting? Have you ever thought or said any of the following:

  • If they just admitted they were wrong.

  • It's not that I need to be right, even though I'm right.

  • If I had time, I'd be honest with them but...

  • I'll talk to them next time.

  • They don't know how to communicate.

  • Why would someone DO that?

This program might be for you. With a diverse group of leaders, explore your strengths as a communicator, and why you do the things you do when you're in conflict. After attending this program you'll walk away with an action plan to increase trust in your relationships and new skills in adapting your behaviour to support stronger relationships and perhaps your sanity.

A light breakfast and lunch is included in the day, so we can take the time to grow our own networks and meet new people.

During this program you will

  • Receive a personalized conflict assessment valued at $175*
  • Explore your personal values and communication style
  • Deepen your awareness of conflict styles and behaviours
  • Practice empathetic listening around conflict situations
  • increase your trust capacity and skillset
  • Broaden your communication toolkit when it comes to conflict

*Please note the assessment will be sent in advance to be completed and shared during the program.

Conflict Coaching Add On

For select participants that want to take their learning a step further, you can choose the workshop and coaching ticket option. This fee includes a one hour post-program personalized debrief of your conflict assessment and coaching towards your action plan and goals. It's over a 50% discount from Elaine's standard coaching fees and a great opportunity for those who want to tackle a specific personal challenge and experience coaching.

Who will facilitate?

Elaine Broe

According to her father, Elaine has been navigating conflict since she first arrived on this earth. While her relationship skills will always be a work in progress, she has over 20 years of experience leading others through the minefields that exist in human dynamics. In addition to her own company Elaine Broe Creative Solutions, she is a Founding Member of THNK's Master Faculty, and a faculty member at the Banff Centre.

She holds a Master’s degree in Leadership, facilitates, designs, and is an executive coach. Elaine is certified in the SDI Conflict Instrument, Myers Briggs (MBTI), DiSC, and the EQi 2.0 Emotional Intelligence Assessment.

What clients say about Elaine

"Participants knew they could count on her for fun and innovative ways to grow and learn invaluable lessons that would support them in the program and beyond." Eric Unmacht

"Elaine was not quick to suggest solutions and/or answers to my growth opportunities, but she helped me develop a long lasting framework for continued analysis and iterative improvement in my quest to become a better, stronger creative leader in my personal and professional life." Mo Asgari

"Elaine's dynamic and receptive facilitation style created an honest and encouraging space for both discovering and questioning. Elaine's strong understanding of group dynamics and the unpredictable nature of values based work came through as she quickly, and creatively, adjusted to the challenges presented by a group of strong leaders with varying world views." Amanda Koyama

What should we prepare or expect?

Come to the day well-rested, with distractions put aside. This will be an intense day of thinking, doing, discussion and reflection, and will require much energy. This is a devices-off workshop—please bring us your full focus and attention. It will be worth it!

In advance of the workshop, you'll complete the SDI Conflict Assessment and receive the detailed report during the workshop.

The price of your ticket includes a light breakfast and a delicious catered lunch. Sharing a meal together is our favourite way to connect and reflect on the day’s learning.

This event will be hosted at The Home, an extraordinary space designed from the ground-up to foster big picture thinking and renew creativity.

Refund, cancellation, and transfer policies


We understand that schedules can change and that despite a registrant’s best intentions they may not be able to attend a workshop. If a registrant is unable to attend the workshop an alternate delegate from the registrant’s company is welcome to attend in their place. Please let us know in advance the name of the person who will be attending on your behalf. Due to the pre-work, if this is not done by September 29th, they may not be guaranteed entry.


If a substitute cannot be found, we will accept cancellations and issue refunds under the following conditions: if we are notified of the cancellation on or before September 11, 2017, we will issue a full refund. If we are notified of the cancellation between September 11 and September 20 (inclusive), we will issue a 50% refund. No refunds will be issued after September 20, 2017.

Important Note: If the assessment is completed, there will be a deduction of $175 for the cost of the SDI report. If a registrant still wants to recieve their report, there will be a coaching fee of $150 added to the report cost and we can set up a debrief call for a total of $325 plus GST. Please note, as a certified provider, I cannot provide the report without a coaching debrief.

Other Policies

If Elaine Broe Creative Solutions Inc. cancels the workshop for any reason, all registration fees will be fully refunded.

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THNK Vancouver

510 Beatty Street


Vancouver, BC V6B 2L3


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