NZ$195

Communicating Clearly and Fairly in the Workplace - 5 Tuesday evenings

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NMIT - Nelson

Room A174

322 Hardy Street

Nelson, Nelson 7010

New Zealand

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Description

Communicating Clearly and Fairly in the Workplace

- Courageous Conversations in the Workplace

10 hour course over 5 Tuesday evenings - October 24th, 31st and November 7th, 14th, 21st

Ticket price is for all 5 sessions



Overview:

Learn to solve problems, agree on changes in behaviour, develop trust and improve your workplace relationships by using a practical step-by-step method for having courageous conversations in real workplace problems.


Who would benefit:

This workshop is targeted to people working in small businesses who want to communicate better when dealing with staff, customers, partners, suppliers, shareholders, and directors. NMIT students welcome.


Learning outcomes:

At the end of this 10 hour course, you can expect to:

  • Have the ability and courage to engage in difficult conversations and navigate your way to a clear outcome.

  • Communicate more effectively when faced with emotionally loaded and tricky situations, either one-to-one or in meetings.

  • Develop a greater capacity to communicate so that your message is received as you intended.

  • Keep a cool head under pressure, while others around you may be losing it. Learn not to be fazed by difficult questions.

  • Drop judgements, assumptions, and generalisations and learn to listen carefully even if your mind is made up.

  • Turn the lens on yourself and observe how you contribute with your habitual reactions when you are under pressure.

  • Learn powerful communication tools that will always increase your influence and reduce defensiveness.

  • Understand neurophysiology (threat and reward systems) and how the brain triggers unhelpful reactions.


Personal guarantee:

Cher offers you her personal guarantee in that if you are not completely happy with the course, she will refund you your ticket price less a $10 booking fee.

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Date and Time

Location

NMIT - Nelson

Room A174

322 Hardy Street

Nelson, Nelson 7010

New Zealand

View Map

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