CA$449.10 – CA$599

Communicating Change - Public Workshop

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Customer Service Professionals Network

25 Royal Crest Court

Suite 201

Markham, ON L3R 9X4

Canada

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Strategies To Lead Through Change

It is critical that organizations change – to keep ahead of the competition, to meet customer needs, to take advantage of new technology and thinking etc. We are all subjected to change in one way or another.

Why then do so many organizations fall short of successfully implementing change? Why do they fail to recognize that even the smallest change will have an immediate and often long-term impact on performance when not appropriately managed? Failure to recognize and take appropriate action at each stage of the change is costly both in terms of revenue and staff morale.

This learning experience helps participants understand the effects of change, the likely reaction and impact on the people and the business. It defines practical ways to lead and manage people through the transition of change and to be better equipped for the next change ahead.

Click here for more information about this program.

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Date and Time

Location

Customer Service Professionals Network

25 Royal Crest Court

Suite 201

Markham, ON L3R 9X4

Canada

View Map

Refund Policy

Contact the organizer to request a refund.

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