Week 1: September 15th-19th

Week 2: September 29th- October 3rd

Week One Only $1397.00

Interventions for Patients with Challenging Behaviors (IFPWCB) Instructor Course: September 15-19, 2014

-OR-

Week One & Two $1997.00

Interventions for Patients with Challenging Behaviors (IFPWCB) Instructor Course & Principals of Subject Control (P.O.S.C.®) for Treatment Professionals Instructor Course: September 29- October 3, 2014 $1997.00

Special Price Saves you $799.00!

Course Details- Hosted by Milwaukee County Sheriff's Office Training Academy & Children's Hospital of Wisconsin, Presented by the Vistelar Group

Week One - Interventions for Patients with Challenging Behavior Instructor Course

Interventions for Patients with Challenging Behaviors (IFPWCB) Instructor Certification Program is a forty (40) hour comprehensive communication and behavioral restraint training class designed for medical, mental health, and treatment professionals.

Topics covered in the program include:

The Interventions Program deals with developing effective communication tactics for dealing with patients, their family members, the public, and your fellow staff members to include supervisors, peers, and subordinates, as well as other professionals. It is based on the Verbal Defense & Influence training program. The instructors will be Gary T. Klugiewicz and Joel Lashley.

It may be used for either pre-service or inservice training and be taught in its entirety or in a modular format.

The program begins with a major block of training designed to emphasize the attributes and importance of becoming and remaining a professional. The title accurately describes the program’s purpose of training professionals in the communication skills necessary to successfully fulfill their job task of effectively and professionally making “Initial Contacts”; managing conflict with the “Persuasion Sequence”; initiating “physical control tactics”; and utilizing “Debriefing Tactics” to successful close the transaction.

Although the program will focus on Verbal Communication Skills, non-intrusive physical restraint will be included for those rare occasions where patient and staff safety require physical intervention. Here again a quick transition back to verbal debriefing is designed to minimize the length of time required for such tactics.

Point-of-Impact Crisis Intervention Training will include nonintrusive tactics, as well as, de-escalation tactics using Crisis Intervention Strategies that include training in reducing stimulation, isolation & support, adaptive communication, and meeting unmet needs.

The program will emphasize the importance of using simulation drills and decision making scenarios to provide “Guided Discovery” to reinforce adult learning and foster change in performance in the workplace.

Instructors who successfully complete the class will be given the instructional material necessary to conduct IFPWCB Training Programs to include lesson plans, PowerPoint presentations, and all related handout material.

Week One Interventions Course Blocks of Instruction:

1. Be Alert & Decisive / Respond, Don’t React – How to maintain awareness, control distance, relative positioning, and hand positioning along with the verbal and physical tactics to keep everyone safe
2. Five Maxims – How to show people respect in order to maintain their dignity and gain their cooperation
3. Showtime Mindset – How to develop and maintain your professional detachment in conflict situations
4. Universal Greeting – How to present the best possible initial contact fostering non-escalation that will reduce the need for de-escalation.
5. Beyond Active Listening – How to see through eyes of the other person in order to find out how to best manage them
6. Redirection – How to manage questions, anger, and abusive persons
7. Persuasion Sequence – How to generate voluntary compliance, cooperation, and compliance
8. When Words Alone Fail – When and how to take appropriate action when words alone fail
9. Bystander Mobilization – How to create a social contract that is incompatible with violence
10. Review & Report – How to debrief incidents to improve future performance and explain your response

Week Two - Principles of Subject Control (P.O.S.C.®) for Treatment Professionals Instructor Course

Course Description:

Principles of Subject Control (P.O.S.C. ®) for Treatment Professionals Instructor Certification Program is a forty (40) hour comprehensive verbal and non-intrusive physical intervention training class designed for medical, mental health, and treatment professionals.

Topics covered in the program include:

Principles of Subject Control (P.O.S.C. ®) has been taught in Wisconsin correctional facilities, mental health institutions, treatment facilities, and medical hospitals for over twenty-five years. This program combined verbalization skills and physical alternatives to maintain control over oftentimes difficult, resistive, and, sometimes, violent persons. This latest version of this nationally recognized program incorporates the Verbal Defense & Influence peace-keeping methodology and the non-intrusive patient control tactics necessary for managing the wide range of clientele entrusted to the care of treatment professionals. The programs will be taught by Gary Klugiewicz and Mike Delvaux, two of the program’s master trainers. The tactics taught in this course will assist your personnel in managing the wide range of patients that you encounter. You will be trained how to respond with verbal and physical control tactics to the full range of patient behaviors. The emphasis of this course will be on developing strategies and tactics for keeping everyone safe while providing the best possible care and treatment for the patient. The training will focus on Emotionally Safe Performance Driven Instruction that will prepare your staff for a full range of real-world challenges. This training conducts a continual series of Fire Drill activities that allow participants to practice their skills in preparation for the real-world application.

Week Two: P.O.S.C. ® Instructor Class Blocks of Instruction:

1. Control Theory / First Responder Philosophy / Disturbance Resolution Model
2. Psycho-Motor Skill Development I: Mental Conditioning
3. Psycho-Motor Skill Development II: Tactical Deployment / Proxemics
4. Psycho-Motor Skill Development III: Stance & Movement / Ground Defense / Power Development
5. Approach Considerations I: Decision Making
6. Approach Considerations II: Tactical Deployment
7. Approach Considerations III: Tactical Evaluation
8. Intervention Options I: Professional Presence / Dialog
9. Intervention Options II: Control Alternatives
10. Intervention Options III: Protective Alternatives
11. Follow Through Considerations I: Non-Intrusive Stabilization
12. Follow Through Considerations II: Restraint Application / Monitoring / Removal
13. Follow Through Considerations III: Monitoring / Debriefing, Searching, Escort, Transport, and Turnover
14. Training Injury Liability Management / Simulation Instructor Development
15. Teaching Physical Skills / Meshing Verbal & Physical Skills
16. Articulation: Debriefing / Report Writing / Courtroom Testimony

Who Should Attend:

This program is designed for professionals who manage difficult patients and include medical staff members, mental health staff members, treatment facility staff members, correctional special needs staff members, emergency medical services (EMS) staff members, Law Enforcement Crisis Intervention Team (CIT) staff members, and anyone else who interact with patients with challenging behaviors.

What Happens Next?

You will receive an email notification upon registration. Approximately a week prior to class another email with more detailed information will be sent.

Access the downloadable flyer here:

Combined Class Flyer

Cancellation and Refund Policy:
•The Instructor/Agency reserves the right to cancel this class if there is insufficient enrollment. If this class is canceled, you will be notified and a full refund of your payment will be issued by check or credit card, depending on original form of payment.

•If you must withdraw from this class and notify Vistelar within 72 hours prior to the start date, you will receive full refund of payment by check or credit on your credit card, based on original form of payment. Without prior notification, no refund will be issued.
If you have specific questions about the course, please contact either the course instructor or the host contact.

Location

Milwaukee County Sheriff’s Office Training Academy

9225 South 68th Street

Franklin, WI 53132

Phone: (414) 525-5700

Local Contacts

Gary Klugiewicz

Course Instructor, Vistelar Group

414.688-5572

gklugiewicz@vistelar.com

Joel Lashley

Host, Children's Hospital of Wisconsin

414.266-4922

joellashley@chw.org