Combat to Community: Improving Interactions with Veterans
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Combat to Community: Improving Interactions with Veterans

Combat to Community: Improving Interactions with Veterans

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San Francisco Arts Commission Galleries

401 Van Ness Ave., Suite 125

San Francisco, CA 94102

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SFAC Galleries presents a Combat to Community® training adapted for cultural institutions. Individuals with roles dealing with the general public such as visitor services, communications, public programs, front of house, and community outreach are invited to participate and learn how to improve their interactions with veterans. In this skill-building session led by Shannon Kissinger of Swords to Plowshares:

· Gain an overview of commonly shared attitudes, values, goals and practices that often characterize military service.

· Learn how deployment, combat experience, service-related injuries and disability can impact veterans.

· Understand how veteran or military family status can inform interactions and services.

· Know potential resources to refer veterans and families to for supportive services.

· Build skills to better speak and interact with veterans.

· Manage face-to-face and phone interactions with veterans.

· Learn how to steer conversations in when they fall outside of our area of expertise.

· Know how to de-escalate.

· Learn how to direct to outside resources in a positive manner.

This training is presented by SFAC Galleries in conjunction with the exhibition Not Alone: Exploring Bonds Between and With Members of the Armed Forces on view at SFAC Main Gallery, Veterans Building, 401 Van Ness Ave., Suite 126, from November 9, 2016-March 7, 2017.

Questions? Contact Alice Wu, Interim Education &Public Programs Manager, 415-252-2250, alice.wu1@sfgov.org



Swords to Plowshares aims to heal the wounds of war, restore dignity, hope, and self-sufficiency to all veterans in need, and to prevent and end homelessness and poverty among veterans by providing wrap-around services to veterans in our community, and advocating for improved care and services for all veterans. Combat to Community® incorporates knowledge developed by Swords to Plowshares experts in the fields of veteran culture and direct services with practical tools and resources to increase civilian understanding and improve interactions with veterans. See www.stp-sf.org.

Shannon Kissinger is a Policy Associate with Swords to Plowshares with a Masters in Social Work from Humboldt State University and BA in Journalism with an emphasis in Foreign Policy. Shannon has extensive experience in veteran policy concentrating on macro solutions to veteran issues. Shannon worked for the Department of Veterans Affairs as Social Worker dealing specifically with homeless veterans, infectious disease, and medical practice. Shannon spent five years in the U.S. Navy as a Seabee and is a service-connected disabled veteran.



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San Francisco Arts Commission Galleries

401 Van Ness Ave., Suite 125

San Francisco, CA 94102

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