$50

Civic Leadership Workshop: Mastering Conflict

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Downtown Partnership of Baltimore

20 South Charles Street

Baltimore, MD 21201

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Join Business Volunteers for the second Civic Leadership Workshop of 2019 in a series exploring Patrick Lencioni's The Five Dysfunctions of a Team.

The root causes of politics and dysfunction often plaguing the success of teams in the work environment are both identifiable and curable behaviors. The five dysfunctions he identities (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results) interrelate and cause major issues for teams.

The 2019 Civic Leadership Workshop Series focuses on how individuals can influence their team toward overcoming these dysfunctions and becoming a cohesive team. Building on one another, the workshops provide insight into the high levels of courage and discipline necessary for successfully making a team functional and cohesive.

Workshop 2: Mastering Conflict

With the multiplicity of perspectives found in today’s workplace, tolerance and conflict management skills are increasingly important for fostering a healthy and safe workplace. Conflict can have incredibly adverse effects on productivity and morale when handled improperly, especially in a team setting. We have all seen team situations where different people with different goals and needs have come into conflict, with often-intense personal animosity resulting. The fact that conflict exists within teams, however, is not necessarily a bad thing. As long as it is resolved effectively, conflict often leads to the growth of the team and its members. While some individuals are uncomfortable with conflict, others thrive in these situations; one’s ability to manage conflict makes all the difference. Conflict ceases being problematic and becomes healthy when approached in the correct manner.

In this workshop, participants gain an understanding of the different conflict-handling modes affecting interpersonal and group dynamics. Consisting of competing, collaborating, compromising, avoiding, and accommodating, the five conflict modes of the Thomas-Kilmann Model empower participants to both identify the mode used by others as well as choose the appropriate style for any situation. Participants learn in this workshop why different behaviors are neither good nor bad, but simply different ways of dealing with conflict.

The Trainer: Marc Kolp,Director, Center for Leadership and Innovation & Senior Facilitator, Organizational Development Consultant, Executive Coach

With a B.A. in Education and M.A. in Organizational Management Marc has extensive operational, change management, and Organization Development (OD) experience with over 20 years leading and supporting learning, workforce development, leadership training, and executive coaching.

As an OD practitioner and leadership consultant, Marc has worked in both commercial, non-profit and governmental sectors specializing in leadership development, transformational change, diagnostic assessments, organizational analysis, customer experience, and performance improvement.

  • Marc’s extensive operational experience spans nearly two decades serving as a member of Senior Leadership Teams and Directing large operating divisions. Marc has managed annual budgets in excess of $26 million, $6 million annual capital investment program, has had oversight responsibilities for 35+ facilities, and responsible for more than 1000 team members.

  • Marc’s experience includes serving as Chief Staff Liaison to Governing/Executive Board of Directors and as Senior Leader for Learning, Training and Organization Development functions where he’s led all internal OD, Learning, Training and Coaching functions serving workforces greater than 1500 team members.

As the Director of the Center for Leadership and Innovation, Marc provides both individuals and organizations with a variety of leadership, strategy, organizational effectiveness, performance, and executive coaching services. Marc holds professional certifications and training in:

  • Myers-Briggs Type Indicator (MBTI)

  • DiSC

  • Registered Corporate Coach (RCC)

  • Accelerated Learning Principles and Facilitation

Additional Details: Light breakfast provided.

Content Sponsor

Questions? Contact Robin MacFadden at 410-366-6030 ext. 226 or rmacfadden@businessvolunteersmd.org

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Date and Time

Location

Downtown Partnership of Baltimore

20 South Charles Street

Baltimore, MD 21201

View Map

Refund Policy

Refunds up to 1 day before event

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