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CITRIS Research Exchange - Rama Akkiraju

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Banatao Auditorium, 310 Sutardja Dai Hall

2594 Hearst Avenue

UC Berkeley

Berkeley, CA 94720

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CITRIS Research Exchange delivers fresh perspectives on information technology and society from academic, industry, and civic leaders.

About this Event

CITRIS Research Exchange with

Rama Akkiraju, IBM Fellow, AI Operations, IBM Watson, IBM Master Inventor, member, IBM Academy of Technology, IBM

"RACE your FACTs: Making AI work for Enterprises"

About the Talk:

There is renewed interest among companies these days to implement and deploy AI models in their business processes either to increase automation, or to improve human productivity. AI models are making their way as chat bots in customer support scenarios, as doctors' assistants in hospitals, as legal research assistants in legal domain, as marketing manager assistants in marketing, and as face-detection applications in security domain, just to name a few use cases. Making AI work for enterprises requires a whole new and different set of concerns to be addressed than those for traditional software applications or for consumer-facing AI models, such as targeted advertising and product recommendations. These new concerns include robustness (R), accuracy and adaptability (A), continuous learning (C), explainability (E), fairness (F), accountability (A), consistency (C), and transparency (T). In addition, building high quality and scalable AI models requires specific kind of discipline, methodology, and tools. Data scientists and practitioners need prescriptive guidance, tools, methods, and best practices on how to procure data, and build, improve, and manage their AI models while addressing these concerns. In this talk, Akkiraju will present best practices for making AI work for enterprises based on first-hand experiences of building scalable AI models for enterprises.

About the Speaker:

Rama Akkiraju is an IBM Fellow, Master Inventor and IBM Academy Member, and a Director, at IBM’s Watson Division, where she leads the AI operations team with a mission to scale AI for enterprises. Akkiraju also heads the AI mission of enabling natural and personalized conversations between computers and humans. She was named by Forbes as one of the ‘Top 20 Women in AI Research’ in May 2017; was featured in ‘A-Team in AI’ by Fortune magazine in July 2018; and named among the ‘Top 10 pioneering women in AI and Machine Learning’ by Enterprise Management 360.

In her career, Akkiraju has worked on agent-based decision support systems, electronic market places, and semantic Web services, for which she led a World-Wide-Web standard. She has co-authored 4 book chapters and over 100 technical papers. She holds 18 issued patents with more than 25 pending. She is the recipient of 3 best paper awards in AI and Operations Research.

Akkiraju earned a Masters in Computer Science from Utah State University and an MBA from New York University’s Stern School of Business, where she received a gold medal for highest academic excellence. In 2018, she served as the President for ISSIP, a Service Science professional society, and continues to actively drive AI projects through this professional society.

About CITRIS Research Exchange:

Launched in 2008, CITRIS Research Exchange delivers fresh perspectives on information technology and society from distinguished academic, industry, and civic leaders. CITRIS Research Exchange is free and open to the public. Each one-hour seminar starts at 12 pm and is hosted at the Banatao Auditorium in Sutardja Dai Hall on the UC Berkeley campus unless otherwise noted. Register by the Monday prior to the event to receive lunch.

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Banatao Auditorium, 310 Sutardja Dai Hall

2594 Hearst Avenue

UC Berkeley

Berkeley, CA 94720

View Map

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