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Childcare Sign-up for ASM Microbe 2018

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Georgia World Congress Center

285 Andrew Young International Boulevard Northwest

Atlanta, GA 30313

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Description

TLC Sitters is pleased to be the childcare provider of choice for ASM Microbe 2018. With over 31 years’ experience in the family care industry, we’ve worked diligently to perfect the provision of childcare services on behalf of our clients.

FAQs

How can I contact the childcare organizer with any questions I may have?

If you need additional information centered on the childcare services that will be provided please contact TLC Sitters directly Monday through Friday between the hours of 9:00 am - 4:30 pm ET via phone at (770) 410-4774 or email us at info@tlcsittersatl.com. Thank you for your continued interest. We look forward to the possibility of serving you.


What is the cost of childcare?

The cost of childcare is $15 per hour with a 4-hour minimum per reservation.


How do I pay for the childcare time frames that I reserve?

You will receive an invoice within 3 business days via the email address you provide during the childcare reservation process. The invoice will detail the amount due for the times and dates you have requested care. Payment on the invoice is due via a majore credit card of your choosing on or before May 15. Childcare reservations may be cancelled up until May 21 and any paid reservations will be refunded without any cancellation penalties up to May 21.


Can I update my registration information?

Forgot to mention something important while registering your child(ren) for care? No worries, you can go back in and edit and/or add any forgotten details. You can also provide additional information during actual check-in on the day of care.


Is my childcare registration transferable?

No, your childcare reservation is non-transferable.


What's the refund policy?

Childcare registrations are open until May 21. Childcare reservations may be cancelled up until May 21 without a cancellation fee. Any cancellations after May 21 are subject to a $35 cancellation fee per day of reserved childcare.

Is it ok if the name on my ticket or registration doesn't match the person who attends?

No, to ensure we have the correct parent/guardian associated with each child entrusted in our care, please make sure you register your child(ren) with the parent/guardian that will be checking the child(ren) into childcare.


Do you conduct background checks on your caregivers?

Yes, we conduct background checks on all of our caregivers and meet all of them in person.

What qualifications do you require of your caregivers?

All of our caregivers are ar least 21 years of age and are required to have previous childcare experience. Further, each of our caregivers are required to maintain their CPR certifications.


Am I required to use 4 hours of care within each time block?

Each ticket offering reserves up to 4 hours of childcare within specific 4 hour time frames. These timeframes have been blocked in increments designed to correspond with and support each day's agenda for ASM Microbe 2018. Each purchased ticket allots childcare for up to four siblings. We accept children ages newborn up to 15 years of age.

You are not required to use the full 4 hours of care. However, to support proper staff planning, we require a 4 hour minimum reservation for each shift as all of our caregivers are paid a 4 hour minimum for each shift they work.

So, for example: you decide to purchase two four hour blocks say from 7:30 am - 11:30 am and 11:30 am - 3:30 pm. You are welcome to drop your child(ren) off and pick them up at anytime within the two four hour block periods.


How do I reserve childcare for 6 hours?

Each ticket offering reserves up to 4 hours of childcare within specific 4 hour time frames. These time frames have been blocked in increments designed to correspond with and support each day's agenda for ASM Microbe 2018. Each purchased ticket allots childcare for up to four siblings. We accept children ages newborn up to 15 years of age.

To support proper staff planning, we require a 4 hour minimum reservation for each shift. If you are in need of 6 hours of total childcare on a specific day, you will need to reserve/purchase two childcare tickets.

So, for example: On Sunday, June 10 you plan on attending the Meet the Experts session from 7:30 am - 8:30 am and then the Poster Talks session from 12:45pm - 2:45 pm. You will need to reserve/purchase two four hour childcare blocks on June 10, specifically one Morning Childcare RSVP which covers care from 7:00 am - 11:00 am and an additional Afternoon Childcare RSVP which covers care from 11:00 am - 3:00 pm. You are welcome to drop your child(ren) off anytime within this 8 hour period and pick them up at anytime within this period.


What happens if I am late picking up my child(ren) outside of my purchased childcare time frame(s)?

We allot a 10 minute grace period for you to pick up your child(ren). After the ten minute grace period, there is a $1 per minute late fee that is due in cash at the time you arrive to sign your child(ren) out for the day.


What is provided for my child during the hours of care?

Our goal is to provide a fun and interactive atmosphere for the children in our care. In keeping with this, we literally transform the hotel and/or conference space where childcare will be provided with a variety of toys, games, as well as art and craft activities. Rooms are divided as needed to support age appropriate activities and to ensure the safety and needs of each child according to their age group.


Will meals or snacks be provided?

Meals and snacks are not being provided by your host. However, our childcare staff will be happy to serve your child any food or snacks you would like to bring for them during the hours of care. Just be sure to let us know what food or snacks you have packed for your child upon check-in so that we can notate your child's eating schedule and label any food items provided specific to your child.


What other essentials (if any) do I need to provide for my child(ren) during the hours of care?

If you have any young children that wears diapers or pull-ups, please be sure to provide enough diapers, pull-ups and wipes in a diaper bag or backpack as needed to support the total time they will be in childcare each day. In addition, we advise parent(s) to also pack a spare change of clothing in the event your child(ren) have a potty accident or incidentally spill any food or drink on their clothing while in our care.

If your child is bottle fed or eating jarred baby food, please be sure to properly pack your child's bottles (especially breastmilk) and food. Our staff will assist you with properly labeling each child's diaper bag or backpack if/as needed upon check-in.

You are also welcome to pack any other items you feel your child may need to support his or her comfort and security during the hours of care (i.e., pacifiers, lovey or blanket, etc).


How will I be informed about the welfare of my child during the hours of care?

Our childcare staff are trained and experienced in helping you transition your child into our care. However, we also want to make sure you are aware of how your child is doing for your peace of mind so that you may stay focused on the conference sessions you're attending. Upon check in, we will confirm the contact details you provided during your online registration to make sure we have the most current and accurate contact details for you. Once confirmed, our on-site supervisors will communicate with you frequently throughtout the day either via email or text to let you know how your child is doing.

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Date and Time

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Georgia World Congress Center

285 Andrew Young International Boulevard Northwest

Atlanta, GA 30313

View Map

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