On March 1, join long time change agent, executive coach and learning master, Lily Ruppe who will introduce us to Changing the Conversation. Lily will share with us the 3 levels of conversation that are happening all the time, based on Judith Glaser's Conversational Intelligence®. With her as our guide, we will learn how to use all 3 levels to elevate the quality of conversations we have everyday - especially in the workplace. This science based methodology shifts conversations that trigger defensiveness and fear to conversations that build healthy, productive and extraordinary results.