Session Description

We talk a lot about helping organizations change, and many of us advise leaders and managers on how to implement and lead change initiatives.  But how do you actually get companies – the people – to change?   How do you rally the leadership team to support the change? Whatever change model you’re using, Kotter, Bridges, Lean – they are all informed by Kurt Lewin’s model of unfreeze/change/refreeze.  Every situation is different, but in this session we will get an inside look at successful organizational changes and we’ll talk with people involved with these successes. 

We’ll have a panel of professionals/experts who have carried out successful change projects mostly as internals – from health care, energy and the financial industry.  We’ll hear about the challenges they faced and their approaches to address those challenges – and we'll discuss how to address the challenges that we face in our companies and with our clients.

Takeaways:

• Enrich your understanding of the change process based on Lewin’s model.
• Learn best practices for shepherding organizational change, either as an internal or an external
• Apply the model and best practices to your company or client context/situation

Panelists:

• Jay Spitulnik, Adjunct Faculty at Northeastern University and Bentley University; Training, OD, and Performance Improvement Professional
• Laurel Martino| Director, Organizational Development & Learning, Harvard Vanguard Medical Associates
• Mary Ellen McCourt, Senior learning consultant with Bank of America.

Mary Ellen McCourt, Senior learning consultant with Bank of America.
Mary Ellen McCourt has more than 20 years experience as an organizational effectiveness professional building leadership and human resources capabilities to implement change initiatives, support growth and provide sustainable business results.  Mary Ellen has managed large and small initiatives using a combination of leadership engagement models, communications strategies, blended learning solutions and measurement methodologies. Mary Ellen has successfully executed change strategies from within a line of business, as well as within project management organizations and Human Resources groups.

Laurel Martino| Director, Organizational Development & Learning,  Harvard Vanguard Medical Associates

Laurel Martino is the Director of Organizational Development and Learning at Harvard Vanguard Medical Associates/Atrius Health.  She brings over 20 years of experience in the areas leadership development, change management, organizational development consulting and executive coaching.  She has held senior management positions, primarily in Healthcare, where she has led and supported organizational change efforts designed to improve the effectiveness of people and organizations. Laurel earned her Bachelor’s and Master’s degrees from Boston University and has a number of certifications in Executive Coaching, a variety of Assessment tools, and Human Resources.

Jay Spitulnik, Adjunct Faculty at Northeastern University and Bentley University; Training, OD, and Performance Improvement Professional

 Jay Spitulnik is an organizational consultant who has provided performance improvement, training, assessment, and development to healthcare systems, academic institutions, and various other industries for more than 30 years.  Having worked with organizations in healthcare, financial services, and nuclear energy, he has extensive experience applying the principals of quality improvement and quality management in highly regulated environments. Jay is certified as a Six Sigma Green Belt by the American Society for Quality and as a Certified Performance Technologist by the International Society for Performance Improvement.  Currently, Jay teaches both undergraduate and graduate students in health professions at Northeastern University and is completing the requirements for his PhD in Organizational Psychology.