PIXELearning would like to invite you to take part in “Calling a Serious Solution”, the final event in the “Chalk Dust” hands-on workshop series to be held in Coventry.
PIXELearning are a global, award winning developer of Immersive Learning Simulations (aka Serious Games) who create highly engaging and interactive learning experiences delivering measurable results in a safe yet realistic working environment.
What will you learn? This final installment of three free workshops is aimed at customer contact centres and provides an insight into how innovative training approaches can improve efficiency whilst reducing costs.
The workshop will showcase a recent PIXELearning implementation, with a large US Telco, building skills in 19,000 call centre agents through immersive learning. In addition subject matter expert Silver Lining Solutions will provide an insight into their complimentary services and experience for a complete solution from Training Needs Analysis through delivery to assessment.
Who should attend? L & D professionals, Training and HR Managers especially in the areas of customer service and call centre management. Come prepared with questions and a laptop (or use one of ours) so you can trial the technology for yourself. In addition attendees will have a chance to see and trial Second Life, a 3D virtual World and hear about future developments in the area of Learning Technologies.
If you are interested in the potential of Serious Games or would like to know what they are this is your opportunity to find out more.
Chalk Dust Series
Chalk Talk 101 23rd October 2008
Chalking up your skills 30th October 2008
Calling a Serious Solution 6th November 2008
Places are limited and will be allocated on a first-come-first-served basis.
Why call this series of workshops “Chalk Dust”? “You cannot be SERIOUS! There was chalk dust, there was chalk dust, everyone knows there was chalk dust” (John McEnroe)
When & Where
PIXELearning is a world-leading provider of Immersive Learning Simulations and 'Serious Games' for organisational learning and development, business education and marketing communications.
Immersive Learning Simulations (which is also known as ‘Serious Games’) encourages higher order thinking and builds confidence, practical knowledge and, for example, problem solving, analytical and communication skills.
Serious Game solutions are based upon authentic vocationally-relevant scenarios which are meaningful to learners. This, and the compelling nature of the learning experience, motivates learners and directly increases job-specific competencies and real world performance.
Intellego is a digital learning company which specialises in the provision of productivity improvement, compliance and process change using training to provide the solutions. The appropriate solution may be digital learning or instructor lead, or blended learning a mix of the two, to regulated industries and distributed workforces.
Intellego's expertise is in Retail, Finance and Pharmaceutical industries as well as common compliance, creating immersive e-learning to help companies achieve their personal development and learning goals.