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CFSR CASE REVIEW: Quality Assurance Training

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CCTA Training Room

1625 E. Shaw Avenue Suite #106 Fresno, CA 93710

Fresno, CA 93710

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Calling all county CFSR Case Review Quality Assurance staff! This
training is for you! During this day we will provide you with an
overview of the Quality Assurance process for the use of the CFSR
Onsite Review Instrument (OSRI). This class will cover general best
practices for case review and specific issues to consider when
conducting QA on this particular instrument. The QA process, as
outlined by the Children’s Bureau, “encourages discussions with
reviewers prior to completion of the OSRI in addition to a final QA
review of the instrument once it is competed.”
After completing this course, participants will be able to:
 Identify special instructions that must be followed when
rating different kinds of cases (in home, foster care or short-
term foster care).
 Identify key questions pertaining to compliance, professional
practice, and outcomes as measured by the OSRI.
 Use the OMS procedures for documenting QA process.
 Engage case reviewers in a discussion of relevant
background and contextual information for the case without
redoing the detailed work of the case review.
 Engage case reviewers in a consideration of whether or not
the case achieved best practice standards by asking key
questions about safety, permanency, and well-being.
 Evaluate the quality of information in an OSRI
 Engage case reviewers from a strengths-based perspective
to support continuous improvement.
PREREQUISITE: PARTICIPANTS MUST BE CERTIFIED AS A
CASE REVIEWER TO ATTEND THE QA TRAINING!

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CCTA Training Room

1625 E. Shaw Avenue Suite #106 Fresno, CA 93710

Fresno, CA 93710

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