$2,719.95 – $3,019.95

Certified Supplier Performance Professional - Dubai November 2017

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Fairmont Dubai Hotel

Sheikh Zayed Road Dubai

Dubai, Dubai 97555

United Arab Emirates

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Event description


Certified Supplier Performance Professional

The Certification proves that you have met a set of performance management essential requirements in working with suppliers and you apply its principles, tools, and practices. It provides a structured experiential learning designed to address the inside perspectives of performance in suppliers management, complemented by valuable lectures, insightful individual and group practical applications giving you the right tools and knowledge to select and use relevant KPIs, assess risks and monitor the performance of company suppliers.


  • Efficiently manage the procurement activity area, based on a thorough understanding of the supplier relationship dynamics;
  • Take adequate measures that reflect the company’s competitive advantage in developing and proper usage of supplier selection and evaluation tools;
  • Have a significant contribution as part of the team involved in procurement and strategic sourcing areas;
  • Generate value for your business by applying a modern performance management framework;
  • Enhance your practical learning experience by getting full access to a variety of relevant resources and ready-to use tools designed to help you attain outstanding results.

Learning objectives

  • Develop and implement a supplier selection process;
  • Use different supplier segmentation models;
  • Identify risks and develop response strategies;
  • Select relevant KPIs to monitor and improve your supply chain performance;
  • Implement a rigorous supplier relationship strategy.

Participants’ profile

  • Professionals activating in purchasing, procurement and strategic sourcing areas
  • Middle/lower management professionals


Day 1 - Supplier performance context
  • Understanding supplier performance
  • Supplier selection
  • Supplier relationship design
Day 2 - Contracting and performance monitoring
  • Supplier contracting
  • Performance through Service Level Agreements (SLAs)
  • Sourcing KPIs to generate suppliers’ performance
  • Supplier performance monitoring
Day 3 - Supplier performance management
  • Supplier Relationship Management (SRM)
  • Supplier performance evaluation
  • Risks and communication management with suppliers
  • Review and certification exam

The certification process is finalized only when you complete all of the 3 stages of the learning experience. Nonetheless, you will receive a:

  • Certification of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
  • Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
  • Certified Supplier Performance Professional diploma (hard copy): after you have successfully completed all of
  • the 3 stages of the learning experience.

Educational resources

Course materials

  • Course slides;
  • Course notes;
  • Course quiz.


  • Free access to all Performance Management webinars series from 2014 to 2016.


  • 11 Videos dedicated to Performance Management.

Performance Management Toolkit

  • Templates: Desired State of Evolution, Performance Scorecard, Performance Dashboard, Performance Management System Architecture, KPI Documentation Form.

Premium subscription on smartKPIs.com

  • Available for 6 months, providing access to 500 fully documented KPIs and over 20.000 KPIs enlisted and one research report from the Top 25 KPIs series.

The course fees include course materials, lunch and coffee breaks. It also covers the cost of the certification process, valued at $350, ensuring a smooth certification system.

Accommodation is not covered by the attendance fee and it needs to be arranged separately by participants.
We invite you to contact the event manager to enquire about special rates from the venue.

More information and direct reservation click here: https://marketplace.kpiinstitute.org/certified-supplier-performance-professional-2016.html?level=290&location=291&dates=2861&fees=2863

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Fairmont Dubai Hotel

Sheikh Zayed Road Dubai

Dubai, Dubai 97555

United Arab Emirates

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