$770 – $1,275

Certified Scrum Product Owner (CSPO) + Innovation Games®

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Charlotte, North Carolina

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Overview

The Certified Scrum Product Owner course is a two-day, interactive class introducing the concepts of Agile business leadership using the Scrum framework. Successful participants will become Certified Scrum Product Owners, a first step in the journey towards a more adaptive form of business leadership.

The activities, tools, and techniques covered in this 2-day workshop will prepare you to achieve the benefits of increased revenue, innovation, and customer satisfaction while delivering and sustaining a quality product.

Upon completion of this 2-day training, you will be designated a Certified Scrum Product Owner (CSPO) by the Scrum Alliance and receive a 2-year membership with the Scrum Alliance.

Though each Certified Scrum Product Owner (CSPO) course varies depending on the instructor, all CSPO courses focus on Scrum from a product owner's perspective. Graduates will receive the CSPO designation. All CSPO courses are taught by Certified Scrum Trainers.

What You Will Learn

Through original content, interactive simulations, and real-world case studies you will learn how to:

  • Establish a vision & charter that inspires and aligns your product team
  • Discover customer needs through personas, story maps, and ethnography
  • Identify high-impact features that maximize value while minimizing cost and risk
  • Deliver incremental value by leveraging the appropriate blend of agile tools and practices
  • Keep stakeholders informed and engaged with product and performance metrics that matter

Who should attend?

Scrum Product Owners, Agile Product Managers, Kanban Service Request Managers, or any individuals wanting to better understand and embrace the role that business and customers play in driving an agile development effort. Such individuals might include:

  • Directors of Product Development
  • Business Analysts
  • Functional Managers
  • Project Sponsors
  • IT Leadership (Managers/Directors/VPs/CIOs/CTOs)

Prerequisites

Participants must have knowledge of Scrum by reading one of the Scrum introduction books or other self-study. A basic understanding of Scrum is assumed. Previous experience on a Scrum project is desirable.

Goals

Prepare participants to effectively participate on projects using Scrum and to assume the Product Owner role. View the CSPO Content Outline and Learning Objectives.

Format

The course is primarily exercises and discussions with some lecture to define terms and concepts. Ample time is available to learn from real experiences on real projects from the instructor’s experience as a product owner and from teaching and coaching Scrum teams.

Course Agenda

Product Vision - A clear, shared vision is crucial for successful agile teams. We'll walk through three techniques to help unify your team, stakeholders, and customers around the right vision for your product or service.

Agile Roadmapping - Roadmaps are an important link between vision and the product backlog. Unfortunately, many roadmaps are a slide with a date and some bullet pointed features, which doesn't provide any context.

  • Learn how to create a rich, easily updated agile roadmap that gives the right amount of context to help stakeholders and team members understand where we might be headed and why.
  • Learn how to use the Prune the Product Tree Innovation Game to collaborate with customers on your road map.

Product Backlog Basics - Learn the rules for a Scrum Product Backlog as well as a set of key practices for using the Product Backlog to help ensure consensus on what we are building.

  • Product Backlog Basics
  • Writing User Stories
  • Vertically Slicing User Stories
  • Acceptance Criteria
  • Backlog Refinement

Prioritization - The core of the Product Owner's job is to prioritize among the many great things we could do and help the team focus only on what is most important to do first. Traditional techniques like Kano and market research are too slow for most agile teams, so many product owners prioritize solely on gut feel or by responding to the currently squeakiest wheel.

  • Learn a prioritization framework that helps you visualize the relative importance of your customer segments, internal & external stakeholders, corporate strategy, and maintaining a clean code base.
  • Use the Buy a Feature Innovation Game to collaborate with customers on priority.

Agile Release Planning - Believe it or not, I've heard many times the misinformed statement: "We're agile, so we don't really plan." Not only is this not in line with Agile values, which state "We value Responding to Change over Following a Plan", it is usually just bad business. The Agile value does not mean that we do not plan, but that we create a plan but then expect it to change as we start working on it!

  • Learn the nuts and bolts of creating an Agile release plan
  • Learn how and when to update the release plan

Working in Sprints - the Product Owner job doesn't end once the Product Backlog is ready for sprint planning. Your team will be most effective if you are available during the sprint to provide feedback at key points.

  • Learn the Product Owner role during the sprint

What You Receive

  • A printed copy of all course materials
  • A one-year membership in the Scrum Alliance
  • Recognition by the Scrum Alliance as a Certified Scrum Product Owner

Cancellation Policy:

In order to receive a refund of your tuition for this class you must notify us no later than 10 business days prior to the class start date. Cancellation requests received after the 10 business day window will be issued a credit that can be applied towards a future class.

Instructor

Since apprenticing with Ken Schwaber and being designated a Certified Scrum Trainer (CST®) in 2004, Kert Peterson has guided Agile transformations for a wide range of companies, including Fidelity Investments, Mission Health, Duke Energy, Bank of America, Dell, and Capital One Financial. Broad experience in adult learning and more than 20 years of engineering, management, and marketing experience in software development inform his high-impact workshops. As a Program Manager at Amazon.com, Peterson guided design, development, and deployment of features used by 17 million users. As an Accredited Kanban Trainer (AKT) Kert plays a key role in the growth of the technology community in Charlotte, North Carolina. Kert holds a B.S. in mathematics from the University of Texas at San Antonio and lives with his family in the Blue Ridge Mountain town of Brevard, NC.



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