$2,719.95 – $3,019.95

Certified Performance Management Professional - Dubai November 2017

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The H Hotel

One Sheikh Zayed Road

Dubai, Dubai 125511

United Arab Emirates

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Event description


Certified Performance Management Professional

The course provides a strong foundation towards managing performance in different scenarios, by presenting relevant tools, processes and techniques meant at closing the performance gap. This training course presents 6 pillars that need to be applied to ensure performance improvement, starting from data analysis and reporting, continuing with decision making and initiative management and ending with learning and building a performance culture. These six pillars are then applied in 12 scenarios, starting from different levels across the company, to diverse capabilities and different stakeholders.


  • Manage performance at all levels, by identifying and addressing specific challenges;
  • Develop and maintain a functional Performance Improvement System;
  • Enhance the decision-making process by using relevant data;
  • Nurture a performance culture.

Learning objectives

  • Understand the Performance Management System architecture;
  • Rigorously conduct the data analysis process;
  • Get insights on best practices in reporting KPIs;
  • Practice performance review meetings;
  • Gain practical experience in recalibrating the Performance Management System;
  • Discover how to build a performance culture;
  • Practice performance improvement in 12 different scenarios.

Participants profile

  • Individuals interested in performance management
  • Top/middle/lower management people
  • Performance management experts


Day 1 Performance Management Fundamentals
  • Performance Management Framework
  • Performance Improvement Scenarios
  • Data Analysis
  • Data Reporting
Day 2 Performance Improvement Pillars
  • Decision Making
  • Initiative Management
  • Learning and Improvement
  • Building a Performance Culture
Day 3 - Performance Improvement in Practice
  • Levels
  • Capabilities
  • Stakeholders
  • Review and Certification Exam

The certification process is finalized only when you complete all of the 3 stages of the learning experience. Nonetheless, you will receive a:

  • Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
  • Certificate of Attendance (hard copy): after participating at the 3 days of on-site training course;
  • Certified Performance Management Professional diploma (hard copy): after you have successfully completed all the 3 stages of the learning experience.Educational resources

Educational Resources

Course materials

  • Course slides;
  • Course notes;
  • Course quiz;
  • The KPI Infographic.

The qualitative reports

  • Performance Management in 2012, 2013 and 2014.


  • Scorecards;
  • Dashboards;
  • Initiatives Documentation Forms;
  • Glossary of Terms.


  • 11 Videos dedicated to Performance Management.

Fact sheets

  • Terminology review;
  • History;
  • Performance Management Maturity Model.


  • Free access to all Performance Management webinars series from 2014 to 2016.

Performance Management Toolkit

  • Templates: Desired State of Evolution, Strategy Map,Perform ance Scorecard, Performance Dashboard, Performance Healthogram, Performance Maturity Model, Portfolio of Initiatives, Performance Management System Architecture, Monthly Performance Management Process, Employee Scorecard, KPI Documentation.
  • Manuals: Performance Scorecard Guide for Administrator, Performance Dashboard Guide for Administrator;
  • Publications: KPIs for Human Resources Dashboard, KPIs for Human Resources Scorecard.

Premium subscription on smartKPIs.com

  • Available for 6 months, providing access to 500 fully documented KPIs and over 20.000 KPIs enlisted and one research report from the Top 25 KPIs series.

The course fees include course materials, lunch and coffee breaks. It also covers the cost of the certification process, valued at $350, ensuring a smooth certification system.

Accommodation is not covered by the attendance fee and it needs to be arranged separately by participants. We invite you to contact the event manager to enquire about special rates from the venue.

More information and direct reservation click here: https://marketplace.kpiinstitute.org/certified-performance-management-professional-2016.html?level=118&location=120&dates=2841&fees=

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The H Hotel

One Sheikh Zayed Road

Dubai, Dubai 125511

United Arab Emirates

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