$3,490

Certificate in Strategic Quality Management

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Federal Territory of Kuala Lumpur

Kuala Lumpur, Federal Territory of Kuala Lumpur

Malaysia

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This intensive three-day program is designed for those in senior leadership positions. Participants will gain a practical understanding of how to assess tactical operations perspective to align all functions within an organization, manufacturing or service, to be positioned to meet the challenges faced by rapid changes by market forces, as well as the ever-changing consumer demands and technological advancements.
This program will utilize the applications of quality theory and methodology in a holistic approach to supporting business excellence. The use of quality tools to support fact based strategic decision making, as well as tactical actions planning will be emphasized. Participants will gain an advanced understanding of how a contemporary quality management system supports strategy and operations by utilizing the existing internal intellectual capital to accomplish organizational excellence.
We look forward to welcoming you to this training and your active participation on the ASQ conference.

COURSE OUTLINE

What is Strategic Quality Management?
»» Traditional strategic planning models and quality based strategic planning models:Hoshin and Scenaro Based Models
Assessing strengths and weaknesses of traditional models
»» Why strategic quality management?
»» Immediate consequences of not applying this approach
»» Future benefits from strategic quality planning
»» An organizational strategic approach to systems and processes
Breaking down functional silos in applying strategic quality
»» Appling the tools of quality to support fact based strategic decision making
»» In-class workshops
Developing a culture of strategic organizational excellence
through leadership for the New Millennium

Management and leadership, understanding the difference
»» Cultivating leadership development
»» Emotional intelligence
»» Human factors engineering
»» Retaining employee intellectual capital
»» Aligning human resources, operations, and marketing using quality principles and tools to assure continuous development of intellectual capital
Strategic Organizational leadership
»» Challenges and opportunities
»» Being proactive and visible as a leader
Looking Forward
»» Evaluate survey of leadership related to concerns and needs of organizations in the next decade
»» In class workshops to conduct organizational selfevaluation for implementation of Quality based strategic
»» Develop company specific action plans at the functional and operational levels
»» Strategic next steps planning

For more details, feel free to get in touch at info@leoron.com or call us toll free tel: +971 4 447 5711





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Federal Territory of Kuala Lumpur

Kuala Lumpur, Federal Territory of Kuala Lumpur

Malaysia

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