$167

CCNG Regional Networking Event- Dayton, OH

Event Information

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Date and Time

Location

Location

The Entrepreneurs Center

714 East Monument Avenue

Dayton, OH 45402

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Refund Policy

Refund Policy

No Refunds

Event description

Description

It's time to network! Join us for this face-to-face event in Dayton, OH to collaborate with your peers, share your perspectives and insight, and discuss top-of-mind topics in today's contact center.

Agenda

8:30am Check-In and Early Networking

9:00am Welcome / Opening / Introductions

Member Led Discussion - "Delivering Service Ahead of the Rest: Building a Positive Culture and Its Impact on Customer Experience" - Led by Kevin Hilbert, Manager Technical Services - North America, Henny Penny

Networking Break

Town Hall - An open forum to share your ideas and perspectives.

Suggested topics include:

-Service Culture

-Metrics / Measuring Customer Effort

-Agent and Customer Experience

-And more ...

Networking Break

Member Talks

-Knowledge Management

Peer Group Discussions

12:00pm Closing Q&A / Post-Event Networking

Special Instructions

Parking options at The Entrepreneur Center include the following:

  • Side street on Taylor and Meigs
  • City of Dayton's parking lot on east side of Meigs
  • Parking lot catty corner from TEC


Download the parking map here.



Event Policy


Thank you to our host sponsor:

Share with friends

Date and Time

Location

The Entrepreneurs Center

714 East Monument Avenue

Dayton, OH 45402

View Map

Refund Policy

No Refunds

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