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CCC-Professional Cloud Service Manager(PCSM) 3 Days Training in Auckland

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Location

Regus - Auckland 21 Queen Street

Level 10/21 Queen St

Auckland, North Island 1010

New Zealand

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Refund policy

Refund policy

Refunds up to 7 days before event

Event description
Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.

About this event

Course Description:

In an increasingly interconnected and complex IT environment, IT management is under pressure to deliver more agile IT services and adapt to change. Organizations are adopting strategies that include cloud computing in order to meet these challenges and offer repeatable, flexible and scalable services. Service Management professionals are challenged to help organizations optimally ensure measurable service delivery and management in cloud environments.

 The Cloud Service Manager course enables participants to design and deliver cloud services. This training is delivered as a 3-day classroom or virtual classroom program. The course provides a hands-on, practical approach to understanding how cloud computing and cloud-based services impacts operational processes, and how to adapt existing processes to deliver better services.

 The course materials include comprehensive reference materials that help participants continue the educational experience after the course. The Cloud Service Manager course prepares candidates for the Professional Cloud Service Manager (PCSM) exam provided by the Cloud Credential Council. The Cloud Service Manager course is endorsed, recognized and supported by several key technology vendors and Standards bodies.

Course Topic:

●     Course Introduction

●     Cloud Service Management Fundamentals

●     Cloud Service Management Roles

●     Cloud Service Strategy

●     Cloud Service Design, Deployment and Migration

●     Cloud Service Management

●     (Part 1)

●     Cloud Service Management

●     (Part 2)

●     Cloud Service Economics

●     Cloud Service Governance

●     Showing the Value of Cloud Services to the Business

●     Popular Service Management Frameworks

●     Certification Exam Preparation

Learning Goals:

●     Recall cloud service management terminology, definitions, and concepts.

●     Explain basic terminology related to cloud service management.

●     Analyze an organization’s strategic assets and capabilities to successfully design, deploy, and run cloud services.

●     Identify and explain important roles involved in cloud service management.

●     Compare the relationship between cloud provider and cloud consumer.

●     Differentiate between potential risks and benefits of adopting a cloud strategy.

●     Produce an initial cloud adoption strategy.

●     Illustrate the benefits and drive the adoption of cloud-based services within an organization.

●     Identify strategies to reduce risk and remove issues associated with the adoption of cloud computing and cloud-based services.

●     Analyze the impact of demand and how to right-size cloud services at the design stage.

●     Outline what a cloud marketplace is and differentiate between the consumer’s and provider’s perspective of a cloud marketplace.

●     Analyze effective demand management across cloud-based service models.

●     Illustrate the benefits, risks and issues of DevOps within an IT organization.

●     Select appropriate structures for designing, deploying, and running cloud-based services within traditional IT organizations.

●     Outline the various pricing models for cloud services.

●     Examine the challenges with purchasing cloud-based services.

●     Diagram a hybrid IT cost model.

●     Discover key governance requirements of cloud service provision.

●     Model cloud service management principles into ICT operations and IT service management.

●     Demonstrate how to link cloud value back to IT strategy.

●     Name a number of popular and relevant IT frameworks and standards.

●     Predict the complexities involved in designing, deploying, and running cloud services.

●     Compare and contrast cloud service management with traditional IT service management in the existing IT organization.

Course Agenda?

Day 1

●     Course Introduction

●     Cloud Service Management Fundamentals

●     Cloud Service Management Roles

●     Cloud Service Strategy

Day 2

●     Cloud Service Design, Deployment and Migration

●     Cloud Service Management

●     (Part 1)

●     Cloud Service Management

●     (Part 2)

Day 3

●     Cloud Service Economics

●     Cloud Service Governance

●     Showing the Value of Cloud Services to the Business

●     Popular Service Management Frameworks

●     Certification Exam Preparation

Who can Attend?

The Cloud Service Manager course will be of interest to :

 ●     IT Managers and CIOs

●     Service Managers (with or without an ITIL background)

●     Service Management Professionals

●     Cloud Strategy and Management Consultants

●     Service Architects, Technical Pre-Sales Consultants

●     IT Professionals

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Date and time

Location

Regus - Auckland 21 Queen Street

Level 10/21 Queen St

Auckland, North Island 1010

New Zealand

View Map

Refund policy

Refunds up to 7 days before event

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Organizer Mangates

Organizer of CCC-Professional Cloud Service Manager(PCSM) 3 Days Training in Auckland

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Who we are

Mangates is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition.

All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course.

What we do

We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management.

We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

 

 

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