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Case Management: Understanding Ourselves to Work in a Diverse Community

San Francisco Family Support Network

Friday, October 27, 2017 from 9:00 AM to 2:30 PM (PDT)

Case Management: Understanding Ourselves to Work in a...

Ticket Information

Ticket Type Sales End Price Fee Quantity
SFFSN Members (see list at Oct 25, 2017 $35.00 $0.00
Non-SFFSN Members Oct 25, 2017 $55.00 $0.00

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Event Details


How does your identity affect how you relate to colleagues and the families with whom you work?

How can self-awareness of values and beliefs help you work effectively in a diverse community?

To explore these questions and more, please join us for this interactive and informative training.  


*Training will include cultural diversity implementation strategies for children, youth, and families:

  • Review of relevant current children's literature on diversity
  • Hands on youth activities that address diversity

This training will help your program meet the following high quality indicator in the Embracing Diversity section of the Standards of Quality for Family Strengthening & Support – ED.2.2 Program provides professional development to support staff to learn about diversity, and to navigate the dynamics of difference.

This training is also a required training for the Case Management Passbook and the Management Certificate Training Series. 

You are welcome to participate in any of the trainings individually or to complete the full certificate series.  

9:00 am  Networking, coffee, and breakfast.
9:30 am  Training begins promptly.

*Materials provided.


Who should attend: Directors, managers, coordinators, and direct service staff

Participants will:

  • Increase their awareness of their own diversity lenses in relation to their work
  • Learn tools for dialog around issues of social equity and cultural understanding
  • Learn how to implement the Guiding Principles of Cultural Competency 
  • Know how to identify the different levels of the Cultural Competence Continuum


Trainer: Tarah Fleming, M.A., Ed., CPC

Payment Methods:

  • By CREDIT CARD: Register and pay, here on Eventbrite
  • By CHECK: Contact Ricardo Eugenio at

Refund and Cancellation Policy:
Note: This policy applies to each ticket purchased for individual participants. 

  • If you cancel more than 5 days before the training, you will be refunded your registration fee less a $10 cancellation fee.
  • If you cancel less than 5 days before the training date, no refund or credit will be given. 
  • SFFSN reserves the right to cancel this training if minimum registration requirements are not met. A refund will be giving to those who are registered. 

For questions regarding refunds, registration, or general information regarding how enrollment in the Case Management Certificate, or be added to the training announcement email list, please contact Ricardo Eugenio, Administrative Associate, at (415) 917-3376, or at   

For other information regarding SFFSN trainings, contact Dr. Martina Ayala, Director of Training at


San Francisco Family Support Network Photography / Videotaping
We often take pictures or shoot videos at San Francisco Family Support Network events to use in SFFSN publicity materials and on our website. The SFFSN reserves the right to document its services and the public’s participation in SFFSN sponsored events. Official representatives of the SFFSN may take photographs, videotape, or use other recording devices within the event venue and at SFFSN-related events and activities for SFFSN purposes. These photographs and video may be copied, displayed, published (including on any library web presence), and telecast for such purposes as promotion, publicity, and news to inform the public about the SFFSN. All such photography/videotaping will be in accordance with SFFSN procedures. If individuals do not wish us to use a picture or video of them or their child, they should tell a SFFSN staff member prior to the event. This policy extends to photographs and filming by SFFSN staff at SFFSN events and at SFFSN booths and programs at public events in the community.

Have questions about Case Management: Understanding Ourselves to Work in a Diverse Community? Contact San Francisco Family Support Network

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When & Where

San Francisco, CA

Friday, October 27, 2017 from 9:00 AM to 2:30 PM (PDT)

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San Francisco Family Support Network

Founded in 2004, the San Francisco Family Support Network is a unique partnership of the stakeholders in the Family Support field: families, community-based organizations, public departments, and private foundations. SFFSN's mission is to work collectively to achieve quality programs, coordination of resources, and policies that support all San Francisco families.  For more information, visit our website at

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Case Management: Understanding Ourselves to Work in a Diverse Community
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