Caring For Our Own

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The Metro Coalition is pleased to partner with the Center for Patient Safety for this workshop "Caring for Our Own"

About this event

The Metro Health & Medical Preparedness Coalition is pleased to partner with Center for Patient Safety for this Virtual Train the Trainer Workshop. Join in on September 8 and September 15 for this virtual training for Hospitals that are willing to implement or "refresh" a peer support program.

This workshop provides attendees with the knowledge and tools necessary to establish Peer Support teams at their healthcare organization using Second Victim concepts to address the increasing needs of all clinicians.

The Metro Health & Medical Preparedness Coalition will cover half the tuition for 2 people from each facility in the Metro Region. We ask that CNO or an Executive nominate up to 2 staff and be willing to support implementation of the program after the training. This will be confirmed in the registration process.

Program Objectives:

  • Understand how a Second Victim Clinician Peer Support program supports healthcare workforce well-being when facing challenging times.
  • Customize and define a plan to deploy and sustain a peer support network within your organization.


  • Understand basic concepts of Second Victim Program – “Setting the Stage”
  • Identify the Recovery Stages after traumatic events or during challenging times
  • Understand the outcomes: Dropping Out, Surviving, Thriving
  • Begin conversations on next steps to implement a peer support network at your organization


  • Understand the three-tiered support model and how it might apply
  • Review the types of stress and how they impact employees
  • Increase personal ability to have a critical conversation
  • Understand key components of a supportive conversation


  • Review the steps to provide peer support for a colleague
  • Describe the 6 steps to develop a peer support program
  • Describe implementation ideas for your organization

Post Session Services:

  • Resource Library
  • Metro Coalition will convene work groups to support implementation process, share best practices and address any barriers

Today's healthcare workforce faces many challenges, including the demands encountered during a traumatic clinical event. Providers’ strong emotional defenses carry them through and let them "get the job done" without addressing the emotional aftershock or stress reaction that can impact them for months. This has been especially true in the last two years of the Pandemic. This is an opportunity to further support the healthcare worker.

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