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Care Navigator New User Training - Windsor

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Mt. Ascutney Hospital

289 County Road

Windsor, VT 05089

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We are excited you'll be joining a Care Navigator training in your community. We look forward to meeting you and supporting the great work you do with patients and families every day. Please read ALL the information below prior to registering. ~Thank you~


Pre-registration is required for all New User trainings so we can give you access to the system and a password before your training. Registration closes 3 business days prior to the training to allow for this process. (We are unable to accept walk-ins who have not already been granted system access to the system.)

Please bring your laptop, your user name and password with you to the training. See below.

Once you have registered, we will email you the User Access Request forms to complete. You will need to return these forms with the required signatures (your supervisor and your organizations technical contact) to us (email is OK) before your training so we can give you access to the system.

When we grant your access, you'll receive an email from no-reply@carenav.com to activate your password. (If you don't receive the email, please let us know.)

BEFORE your training, please log in to Care Navigator using your initial password to ensure you are able to access the system. If you need help with that or have any questions, please email or call us at the below number.

Care Navigator Helpdesk Team - email us at carenavhelp@onecarevt.org, or call us at 802-847-7220 option 2 or 1-877-644-7176 option 2.

  • Please park at the professional building, facing the road and to the right, facing the employee parking. Please avoid parking in patient parking area (spaces facing the road).

We look forward to meeting you at the training!



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Mt. Ascutney Hospital

289 County Road

Windsor, VT 05089

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