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CAITC March Help Desk Peer Group

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GreenStone Farm Credit Services

3515 West Road

East Lansing, MI 48823

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Event description
Capital Area IT - March Help Desk Peer Group Wednesday, March 18, 2020 from 11:30 AM to 1:00 PM (EDT)

About this Event

CAITC March Help Desk Peer Group!

We are excited to extend an invitation to our next CAITC Help Desk Peer Group meeting on March 18th, 2020 from 11:30 am-1:00 pm . The Help Desk Peer Group meeting will take place at Greenstone Financial Credit Services located at 3515 West Rd, East Lansing, MI 48823.

This month we will be hearing from our partner Michigan State Federal Credit Union

Topic : MSUFCU's implementation of a chatbot

Presenter: Katie Winkler, MSUFCU Business Analyst:

Katie will be sharing how MSUFCU implemented a chatbot. Katie will share the projects successes, lessons learned throughout the project and the launch process used for this project.

Q& A session will take place after the presentation!

Sponsor:

A special THANKS to our sponsors HDI Western Michigan! Your continued support is helping us to Develop. Connect. Impact. IT in Greater Lansing.

Agenda:

11:30 - 11:45 - Arrival & Networking

11:45 - 12:15 - Lunch Sponsored by HDI - Western Michigan

12:15 - 12:30 - Speaker Welcome and Presentation Katie Winkler - MSUFCU

12:30 - 12:40 - Question and Answers with Katie Winkler

12:40 -12:50 - Sponsor Introduction and Comments - HDI - Western Michigan

12:50 - 1:00 - Announcements and Upcoming CAITC Events - CAITC Executive Director - Jordan Davis

About:

We look forward to seeing you at this peer group event! Together we can help impact our local Help Desk community! Feel free to extend an invite to a non-member guest, at no charge, who you feel could benefit from this group experience and involvement as a member in the Capital Area IT Council.

Sponsorship opportunites are available for future Help Desk Peer Group meetings. Not an IT Council member yet? Please contact check out https://capitalareaitcouncil.net for more information.

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Date and Time

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GreenStone Farm Credit Services

3515 West Road

East Lansing, MI 48823

View Map

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