Building Resilient BIT/CARE Teams

BIT/CARE and threat teams routinely absorb crisis, grief, conflict, and complexity on behalf of the institution. This program focuses on collective renewal: how teams can strengthen trust, shared purpose, and cohesion through structured retreats and reflective practices.

Designed for teams ready to pause, recalibrate, and reconnect, this workshop provides models for building retreats and reflective routines that go beyond self-care platitudes. Participants will learn to design meaningful team days that combine purpose, repair, and reflection, so the group leaves reenergized and aligned.

Whether your team has a day, an hour, or just 15 minutes, you’ll leave with adaptable frameworks for sustaining the “team behind the response.”

Examples

• Mission & Meaning Reset: Brief storytelling and reflection on “best case” successes to reconnect the team with its purpose and shared values.
• Role & Scope Alignment: Clarify what the team owns (and doesn’t), reduce scope creep, and set expectations for partners.
• Process Tune-Up: Use one mock case to refine triage, documentation, communication flow, and escalation steps, focusing on systems, not individuals.
• Health Check & Small Fixes: Quick red/yellow/green check on burnout and workflow; commit to a few concrete changes (rotating high-intensity roles, protected deep-work time, etc.).
• Connection & Appreciation: Short walk-and-talks or structured gratitude round to strengthen trust, reduce isolation, and normalize asking for support.

Learning Objectives

• Identify the core contributors to burnout, compassion fatigue, and role strain in BIT/CARE work, and articulate how intentional retreats and self-care practices support sustainable performance.
• Implement at least three practical retreat elements, such as mission/values alignment, role and scope clarification, and process tune-ups, to strengthen cohesion, clarity, and workflow efficiency.
• Develop ongoing team norms (e.g., structured debriefs, rotation of high-intensity roles, peer check-ins, and recognition practices) that enhance psychological safety, mutual support, and resilience throughout the year.

InterACTT has teamed with DPrep Safety to share these monthly conversations related to threat and violence risk assessment in K-12, college, and workplace cases. Our team and expert guests will discuss topics related to risk and protective factors, interviewing techniques, deception detection, impression management, social media threat, incels, white supremacy, gatekeeping/triage, behavioral intervention teams, cultural competency, report writing, and case management.