Building connection in moments of tension

Drawing on the book How to Deal with Difficult People by Gill Hasson (Capstone, 2014), this session will explore mindsets and methods to help us cope with challenging situations at work and in our personal lives. We'll discuss how to process negative emotions without becoming overwhelmed and how transform a conflict into an opportunity for human, cognitive, and intellectual growth. This event is organised by the Cardiff-based Nonviolent Communication Practice Group. All are welcome!