Building and Sustaining Trust
Learning Format: Classroom
Skill Practice Course
Comparable course is Building an Environment of Trust
- Target Audience: Team leaders and above.
- Course Length: Three hours, 30 minutes
- Prerequisites: Communicating for Leadership Success and Your Leadership Journey
- Course Prep: Yes. Twenty minutes.
What does trust have to do with business success? Everything. Trust is directly linked to employee engagement, retention, productivity, and innovation. Leaders who demonstrate trust and trustworthiness inspire higher levels of performance and commitment to team and organizational success.
This course introduces Trust Builders, actions leaders can take to build and sustain trusting relationships, as well as common Trust Breakers that can erode or quickly break trust. Applying these skills to build trusting relationships enables people to take risks, identify and solve problems, and collaborate to achieve business results.
Do You Face Any of These Issues?
- Are employees distrustful of their leaders?
- Do trust issues surface across departments, negatively affecting teamwork and productivity?
- Are leaders aware of the untrustworthy behaviors they are exhibiting?
- Do your leaders know how to build or repair trust?
- Recognize how trust in the workplace affects business results.
- Analyze their role in building and sustaining trust.
- Identify common workplace behaviors that can build, sustain, or break trust.
- Demonstrate behaviors that show they trust others, as well as give people the confidence to trust them.
- Use interaction skills to foster open communication, build and maintain trusting relationships, and repair damaged ones.
Primary Competency Developed
- Building Trust
Secondary Competencies Developed
- Inspiring Others
Date and Time
2E Room 108