What is the Global Service Jam?

Each year round February/March, people who are interested in service and using a design-based approach to problem solving and creativity will meet all over the globe.

In a spirit of experimentation, innovation, co-operation and friendly competition, teams will have less than 48 hours to develop and prototype completely new services inspired by a shared theme. At the end of the weekend, their collection of brand new services will be published to the world.

The theme for participants will be announced at 5:00PM (local time) on the Friday, and results must be shared by 3:00pm (local time) on the Sunday.

Who should join?

Anyone can take part – you just need to be interested in services or creativity, and have an open, enquiring mind.

You might be a service designer, an academic, a customer, a student, a customer experience person, a UX ninja, a patient, someone in the customer frontline, unemployed, an actor, an artist, a doctor, a grandpa or a kid.

As a participant in the Global Service Jam, you will work through a whole design process in one weekend. Whether you are experienced or completely new to the field, you won't just be talking about service design, you will be working with others on developing concrete ideas and designs which could become real.

For more general information about this event and to see previous year results, visit the GSJ site:
http://planet.globalservicejam.org/home

What does my ticket include?

• Dinner on Friday and Saturday, breakfast on Saturday and Sunday, lunch on Sunday

• A a fully stocked supply room of stickies, markers, and other prototyping materials

If you have questions or need additional information email diane.seaver@philips.com