Boost Your Career with Emotional Intelligence Workshop in Shah Alam
Ready to level up your career with some emotional intelligence insights? Let's boost those skills together!
Location
For venue details, reach us at info@leadflake.com
PH: + 61(0) 2 80155605 Shah Alam, Selangor 40100 MalaysiaRefund Policy
Agenda
Introduction to Emotional Intelligence
Core EI Skills
Verbal Communication
Non-Verbal Communication
Social Awareness & Responsibility
Emotional Regulation Techniques
Building Emotional Control
Workplace Applications (Part I)
Workplace Applications (Part II)
Making a Lasting Impact
Conclusion & Reflection
About this event
- Event lasts 8 hours
Certificate: Course Completion Certificate
Language: English
Duration: 1 Day
Credits: 8
Refreshments: Snacks, Beverages and Lunch included in a classroom session
Course Delivery: Classroom
Course Overview
Emotional Intelligence (EI) is the capacity to recognize, understand, and manage one’s emotions, while also being aware of and influencing the emotions of others. Although the foundational concepts have existed since the early 20th century, the term was popularized by Wayne Payne in 1985.
This interactive workshop empowers participants to enhance self-awareness and self-management. Developing these core EI competencies can positively impact both professional performance and personal relationships.
Course Content:
Key Topics Include:
- Introduction to Emotional Intelligence
- Core EI Skills
- Verbal Communication
- Non-Verbal Communication
- Social Awareness & Responsibility
- Emotional Regulation Techniques
- Building Emotional Control
- Workplace Applications (Part I)
- Workplace Applications (Part II)
- Making a Lasting Impact
- Conclusion & Reflection
Key Takeaways:
By the end of this course, you will be able to:
- Understand the Emotional Intelligence competency framework.
- Evaluate your current level of emotional intelligence.
- Apply techniques to maintain a high level of positivity and energy.
- Recognize how emotions affect thinking, goal-setting, relationships, and decisions.
- Handle high-pressure situations and maintain high standards.
- Cultivate emotional resilience and maturity.
- Take responsibility for emotions and avoid blame or complaints.
- Apply emotional intelligence strategies in the workplace.
Target Audience:
This course is ideal for anyone interested in improving their emotional intelligence skills, regardless of profession or experience level.
Certification:Upon successful completion, participants will receive a Leadflake Certificate of Completion.
©️ 2025 Leadflake. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.
Frequently asked questions
We provide Course Materials, Lunch/Beverages and Course Completion Certificate.
You can request a refund by sending an email to info@Leadflake.com and within 7-14 working days you get your money back.
You can reach us at info@Leadflake.com or enroll through our website.
We host the training through both the platform, Online and Classroom. The virtual training option can be chosen by busy professionals.
The duration of the training is 8 hours. The training will run from 9 AM to 5 PM.
Yes, we do provide up-to 25% of discount for the group registration.
Once you complete the training, you will receive a globally recognized Course Completion Certificate.
Yes. You can switch your registration to a different course with a week prior notice.
Our subject matter experts are from relevant industries and are certified.
You will be credited with 8 PDUs on completion of this training.
Organized by
Leadflake delivers expert-led training programs designed to boost professional skills and organizational performance. Our events include workshops, webinars, and certification courses across diverse domains like leadership, IT, communication, project management, and more. Join us to learn, grow, and stay ahead in your career.