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Best Practices in Client Engagement - Aging & Disability (Sacramento, CA)

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California Endowment Center - Sacramento

1414 K Street suite 500, 5th Floor

Sacramento, CA, CA 95814

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Description

211 LA is pleased to offer our Best Practices in Client Care and Engagement training, tailored to Aging and Disability client care. The training will take place at the California Endowment Center in Sacramento California, in the Power up Conference Room.

This training will cover a variety of topics including: techniques for excellence in client assessment, customer service, self-care, and effective steering and referrals.The training provides 6.5 hours credit toward AIRS re-certification, but you do not have to be in the I&R field to benefit from this training.

Who can take this training?

  • Anyone who wants to learn or brush up on techniques for excellence in assessment, customer service, self-care, and effectively steering clients
  • Anyone who provides Information and Referral services and wants to improve their skills and learn techniques for self-care. You don't have to be AIRS certified!
  • Anyone who is planning to take the AIRS certification exam for Aging & Disability Specialist
  • Anyone who is already AIRS certified and needs re-certification credits (this course earns 6.5 hours!) or wants to brush up on the latest techniques

Please help us spread the word about this training opportunity by sharing with your networks!

Click here to view/download the training Syllabus

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Taking the CIRS or CIRS-A/D exam?

To sign up for the tests you must apply through AIRS by submitting the PDF application at this link 30 days prior to the test date. You can find available test dates on the AIRS site or use their option for an online proctor. (information on certification testing, recertification, and application instructions here). Page 4 of the pdf has application submission instructions.

Prepare for exam success with some of the best trainers in the business, plus refresh your I&R or I&R-A/D skills with engaging activities, scenario role play, and much more. Space is limited!

For questions, or to pay by check, email Rudy Bernal at rbernal@211la.org.

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Date and Time

Location

California Endowment Center - Sacramento

1414 K Street suite 500, 5th Floor

Sacramento, CA, CA 95814

View Map

Refund Policy

No Refunds

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