Becoming an Effective Service Manager

Back by popular demand!

Sea-Level is proud to present: Becoming an Effective Service Manager

• Have you struggled to define your Service Manager role and the boundaries?
• Have you been stuck in the loop of being too busy to be the Service Manager or not able to show a measurable impact?
• Are you wondering what numbers this role should look at and how to manage each person effectively?
• Do you have a checklist of must do items each day to ensure consistent service delivery and manage by exception principles?
• Have you struggled to get buy-in from your team or leadership team on direction or approach?
• Are you transiting from another role or industry to the Service Manager and feel unprepared?

If you answered yes to any of these questions, then this workshop is exactly what you need to get your role and processes in order. Sea-Level is conducting a four-hour workshop that will provide your company with best practices and a practical approach to grow your Service Manager role along with steps to overcome common challenges in the role. All attendees will receive a complete toolbox that includes course material, all designed to facilitate implementation once you get back to your office.