In 2 days, you will cover a 30 Point Personal Virtual Mystery Shopper Visit of your Business, leaving you with an essential plan of what you need to do to make your business it's absolute best in 2019.

Both days are dedicated to looking, in depth, at every angle of your business, with experts interjecting their immense knowledge at each step of the way.

Together we will be covering the best ways to maximise, marketing both online and offline, cash flow, developing your team, recruitment, personal motivation and focus, client retention, HR, retailing, processes and systems....plus much, much more.

We have special room rates held for booking direct with the hotel on 0191 386 5282 but please also check deals on sites such as booking.com too. Please quote the event if booking direct for the special rates.

Rates per room are for Saturday evening £159 B&B, Sunday £105 per room B&B. Currently there are plenty of double rooms but limited twin rooms so please reserve early.

You may also like to look at www.superbreak.com for surrounding Durham hotels including rail travel

Your ticket includes entry to the conference for 2 days with a 2 course lunch on each day plus refreshments throughout the day. Your ticket also includes full entry into the leisure complex. The Award Winning Spa is at an extra charge.

The early bird 20% ticket discount is valid until 30th November or the first 25 bookings if sooner.