BE A BOSS 2.0 - "Systems Are Sexy" (Virtual)

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A true Ops Boss® knows how to build systems that are smooth, purposeful and generate income! Stephanie is spilling our secrets!

About this event

For 23 years, Christy Belt Grossman was the Chief Operating Officer of a real estate team with over $1 Billion in sales. Stephanie Brackett is the active COO of the Real Trends' #56 Team in the country. Our 4,000+ Be A Boss graduates clamored for more and we are delivering. A true Ops Boss® knows how to build systems that are smooth, purposeful and generate income! Stephanie is spilling our secrets and teaching you how!

This is a 2 part Class. You will attend BOTH days. Prior to class you will receive a PERSONAL Zoom link that may not be shared. Each person attending needs to register separately. Ticket sales end at 5 pm the day before.

  • Part 1: Thurs, Jan 27, 8:30 am -11:30 am MST
  • Part 2: Fri, Jan 28, 8:30 am -11:30 am MST

Who Should Attend?

  • Agents Who Are Their Own Assistant
  • ALL Operations Staff
  • All Market Center Staff
  • Team Owners Who Want A Better Hub

Attendees Walk Out w Tangible Results

  • Roadmap For The Systems You Need
  • Experience Building A System So You Can Build Your Own
  • Database Basics, Tips & Tricks
  • Referral System with Proven Results of almost $500K in GCI in 2020
  • Ideas for an Onboarding System That Will Blow Your New Hires' Socks Off


  • What Is A System
  • 5 Steps To Create A System
  • What Systems Do I Need?
  • Plug & Play Systems
  • Class Case Study + Group Case Study
  • Group Presentations
  • How To Implement & Get Buy-In
  • Evaluation & Efficacy
  • Mindset Matters


Meet Stephanie Brackett, Coach & Certified BE A BOSS Trainer, Ops Boss® Coaching

  • Active COO, The Anderson Hicks Group
  • Approx $5.45M in GCI, 686 Units, $203M in Volume Closed in 2020
  • Ranked #56 Team by Real Trends across all brokerages in 2020
  • Featured Interview at KW Mega Camp 2020
  • Panelist at KW Family Reunion 2018, 2019, 2020
  • Instrumental in growth of current team from 3 members to 30+
  • 20 yrs experience in administration
  • Corporate Trainer for 7 years
  • Specializes in systems development and implementation
  • Expert Kitten Wrangler


  • Registrations are 100% non-refundable.
  • Registrations are not transferable to other events. (If you need a name change on a ticket, contact the event organizer)
  • Registrants who do not attend, “No-shows”, will not receive a refund.
  • NOTE: Tickets are non-refundable and not transferable to other events.
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Organizer Ops Boss® Coaching

Organizer of BE A BOSS 2.0 - "Systems Are Sexy" (Virtual)

Ops Boss® Coaching provides coaching, consulting, training, and education for the unicorns of real estate - EA’s, DOO’s, COO’s, and TC Company Owners. We call this awesome group of people Ops Bosses™.

At Ops Boss® Coaching, we believe in dreaming big, achieving big, and impacting lives. We also believe the only way to do that is with great people who truly enjoy what they do. Our team is dedicated to empowering others to be their best through authenticity, faith, integrity, growth, and passion.

Dream BIG, Achieve BIG, Impact Lives.

One by one by one by one – we change the world.

Authenticity ~ Integrity ~ Faith ~ Growth ~ Passion


* We use our business conversations to coach the WHOLE person.
* Our gifts and talents were given to us by God and we give them back joyfully
in service to others.
* We are our best selves and empower others to be their best.


Christy's passion for raising the bar on the operations side of real estate was fueled by her experience as COO of The Belt Team from 1995-2018. (The Belt Team is one of the nation's top real estate teams with over $1 Billion SOLD). This is what inspired her to found her company in 2015. She teaches and coaches around North America and has a unique passion for developing those riding shotgun in leadership positions in real estate. She also has an exclusive coaching niche for those who own small businesses.

Christy has gathered a team of like-minded, über talented, humbly successful people to join her on her mission to raise the bar for real estate operations staff (or as she prefers to call them, the wizards behind the screen, lion tamers and kitten wranglers - the ops bosses). Her intrapreneurial, long-term leadership role on The Belt Team, where she helped grow the team significantly, has afforded her the ability to wear both the “owner” hat and the “ops” hat. She speaks both languages and this translates to an ability to impact the people she coaches at a high level – both personally and professionally.

Christy lives in Vienna VA with her husband of 35 years, Bill Grossman, and her rescue dog Cody (half dachshund, half terrier, – they call him a derrière). She is a graduate of The College of William and Mary with a degree in Business Administration and in addition to her real estate experience, has 10 years in mortgage banking where she led 7 offices in the MidAtlantic Region. When she’s not pouring into her family and clients, you’ll probably find her with her other true loves – at a baseball game or traveling in Paris. 

Owner, Ops Boss® Coaching, founded 2015
· Chief Operating Officer of The Belt Team, 1995-2018, (Over $1 Billion Sold)
· Interviewed by Gary Keller at Mega Live 2017 & Mega Camp 2012
· Panelist/Presenter/Facilitator KW Regional Masterminds: Greater PA, MD/DC, Virginia/West VA
· Panelist/Facilitator at KW Family Reunion 2010, 2011, 2012, 2013, 2018
· Panelist at Inman Connect New York, 2016
· Panelist at Connect on The Road DC, 2016
· Profiled by Inman News, 2015
· Panelist at Mega Tech, 2013 & 2014
· Listed in Stefan Swanepoel’s Technology Report, 2013, “Top 100 Klout Scores of Individuals In Real Estate”
· Founder & leader of the longest-running real estate Ops Mastermind worldwide
· Has trained & coached more than 4,000 to “get bossy”
· Creator of the terms “Mega EA” & Ops Boss®
· Passion For Riding Shotgun in the EA Role & Helping Others

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