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babelforce Friday Demo

babelforce

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Type End Quantity
Demo registration 1 hour before event starts Free  

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Event Details

"Grab a coffee, and join our Friday demo"

We'll walk you through how to link up telephones, agent desktop, ticketing and your websites/webshops into a coherent multichannel service.

It is suitable for a business user who wants to setup or optimize a contact center team small or large.

By the time you are finished your coffee, we'll have covered:

  • Setting up agents in Zendesk and telephony queues
  • Creating call flows, IVR and applications
  • Setting up softphones and other telephone devices
  • Using call recording in compliance with local legislation
  • Dealing with out-of-hours calls and business rules
  • Offering voicemail when agents are busy
  • Optimising processes for calls and other channels in Zendesk
  • ...

It will be a cosy, small group. We limit the demo to a small number of attendees, so that you can ask questions and talk to our team ...

After you have registered we'll send you an invite to an online meeting.

 

Have questions about babelforce Friday Demo? Contact babelforce

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babelforce

babelforce offers the most powerful and flexible cloud call & contact center for large businesses. Connect any device and create any call handling processes - no coding required.

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babelforce Friday Demo
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