Get the most out of your event investigations by attending this one-day course on identifying the causes and contributing factors of system failures. Learn root cause identification strategies to ensure that your organization is effectively analyzing underlying systems to determine where changes might reduce risk. Then, hone your skills at developing strong, system-level action plans that ensure your investigations result in preventing similar events in the future.
Regardless of the setting in which you work, if you are a healthcare professional responsible for adverse event analysis and internal or external reporting, this training can improve your investigations. Learn how to increase the quality of care you provide and decrease costs associated with repeated events and readmissions.
Upon completion of the training, participants will be able to:
- Differentiate between system-focused and individual-focused approaches
- Use common RCA tools such as cause-effect diagrams and 5 Whys
- Identify root causes of events
- Develop and implement strong action plans
Who Should Attend
This course is designed for healthcare professionals involved in patient safety and adverse event investigation from hospitals, nursing facilities, dialysis facilities, community pharmacies, and ambulatory surgery centers.
Provider approved by the California Board of Registered Nursing, Provider Number 16180 for 5.8 contact hours. Nursing facility administrator continuing education credits also available.
You will receive a full refund of your registration fee if you cancel in writing by Wednesday, November 9 at 5:00 p.m. Regretfully, refunds will not be granted after this date and time. You may substitute one person for another at any time. No-shows are responsible for full payment. Cancellation requests should be sent to email@example.com.