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Austin User Group

Zendesk

Wednesday, May 1, 2013 from 6:00 PM to 8:00 PM (CDT)

Registration Information

Type End Quantity
Attendee Ended Free  

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Event Details

The Austin User Group is pleased to announce our next user group meeting to be held on Thursday, May 1st from 6-8pm. Zendesk customer, IT Freedom will be hosting this meeting. 

Zendesk will provide snacks, drinks and have our team on-site to answer questions. If you can't attend, please make sure to subscribe to the Austin user group forum to keep apprised of future events!

Agenda:
6:00 - 6:15pm: Arrival and meet n' greet with other Zendesk users 
6:15 - 6:25pm: Welcome remarks from Zendesk/the Austin user group leadership team 
6:25 - 6:45pm: One of our Austin user group leaders, Maurene Heffernan of Rev Worldwide, will share how Zendesk helps their team be more efficient and allows them to provide stellar customer service
6:45 - 7:30pm: Breakout sessions to discuss what Zendesk features, integrations and support issues matter most to you and your organization
7:30 - 8:00pm: Networking

Who should attend: This event is for Zendesk customers as it is a working session focused on topics related directly to our product. It can also be useful for people looking to learn more about Zendesk and customer service.

We would love to hear if there are specific breakouts or other topics you would like discussed - please answer the optional questions during registration to get them added to the agenda.

Have questions about Austin User Group? Contact Zendesk

When & Where


IT Freedom Headquarters
8711 Burnet Road
Austin, TX 78757

Wednesday, May 1, 2013 from 6:00 PM to 8:00 PM (CDT)


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Organizer

Zendesk

Zendesk is the leading omni-channel customer engagement software solution. More than 80,000 customers such as Gilt Groupe, Uber, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Loved by both service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Learn more at www.zendesk.com.

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