San Francisco, California
London, United Kingdom
The Austin Tourism Insider (ATI) Certification serves to increase tourism and build customer loyalty by training and inspiring front-line hospitality employees and volunteers to turn every visitor encounter into a positive and memorable experience.
Training Topics Include:
- Austin history
- Who visits the area and why
- Applying customer service skills
- Local attractions
- Information resources available
*We will be taking a stroll to the Visitors Center so be sure to wear comfortable shoes!
What are my transport/parking options getting to the event?
We all know parking can be a challenge in downtown though fortunately we are located by 2 parking garages and there is always a chance of finding street parking.
Convention Center parking garage at 2nd and Brazos is an option. (this is not the 5th street garage location) and is approximately $7.
You can also reference this website for parking options and prices: http://en.parkopedia.com/parking/garage/austin_convention_center_i/78701/austin/
Where can I contact the organizer with any questions?
Contact us at email@example.com or call 512.676.5859
Is my registration/ticket transferrable?
Within 48 hours of the training you have the option to go into your registration and change the name of the person attending. Do not hesitate to contact us if you have any trouble and we can always make the edit for you.
Do I have to bring my printed ticket to the event?
Go green as there is no need for you to print the ticket. We will have a sign in sheet with your name on it!
When & Where
Liz Alexander, CMP & Michelle Fitzpatrick, CHT