How do you communicate? – Are you assertive, aggressive or passive? Is one approach better than another? What are the consequences of each approach?
Assertive communications allow you to express who you are and what you want to say while still considering the other person. Using assertive communications also helps you sound confident and self-assured. In this workshop you will learn:
• How and when to speak up for yourself.
• Assertive techniques that have been proven over time and easy to use.
• How to be assertive and respectful at work.
• Different ways to say, “No.”