$360 – $450

Applying Assertive Communication Skills Under Pressure

Event Information

Share this event

Date and Time

Location

Location

Better Business Bureau

1010E

Missouri Avenue

Phoenix, Arizona AZ 85104

View Map

Refund Policy

Refund Policy

No Refunds

Event description

Description

Competition over the pool of dollars available for gifts has put emphasis and pressure on the speed of initiating and nurturing quality relationships. Whether with potential donors or within the team, our communication has to be succinct and on point as we maintain trust and rapport at all times.

Working with different cultures, generational and gender differences, along with different personalities and roles, our communication can be stressful. Therefore, our communication has to be flexible to meet others needs and not just ourselves. Which requires the right mindset, behaviors, and set of tools to deal with the ever-changing and low attention span and fast-paced world we are living in. Otherwise, we risk, losing our share from the pool of gifts available, creating conflict and lowering moral within team members, and higher turnover. Which all leads to unhappy donors, unfulfilled mission, and struggling to raise funds to make ends meet.

The training focuses on creating assertive, effective and tactful communicators and persuaders. It focuses on the big why but also on what to do and say in different scenarios. From establishing genuine likeliness and rapport with potential donors to dealing with difficult people at work, this training is the foundation for being an extraordinary communicator, promotor and leader and fundraiser.

This training is appropriate for all levels of your staff and leaders in your organization from Payroll, HR, Customer Service, volunteers, fundraisers, and board members and can be customized to suit your context. We use a combination of content delivery, discussion, processes, roleplays, and exercises that reinforce participants’ learning.

What will you learn?

  • Learn how to communicate effectively with tact using proper body language, voice inflection and choice of words
  • Understand how communication effectiveness is vital over technical skills
  • Grasp how to tailor communication for your audience
  • Learn to leverage EQ to improve the effectiveness of your communication
  • Understand the value of listening vs. hearing and learn reflective listening
  • Learn how to communicate with tact and finesse using assertive skills even under pressure
  • Comprehend VAK sensory channels and how to leverage them to improve communication
  • Learn effective written communication that gets a response
  • Relate and build rapport effectively with different personalities
  • Understand what motivate people and become a master influencer
  • Learn how to communicate with difficult people
  • Learn how to communicate with different generations, genders, cultures, roles, and styles of management
  • Application in real-world scenarios through role plays to implement and anchor the learning

If you want to be a more persuasive and assertive communicator, this is your opportunity! We offer this training once a year. Grab your seat and make your reservation right away!

On successful completion of this training, you gain 6 points CFRE Credit.

For more information visit our website www.FearlessTransformation.com

Share with friends

Date and Time

Location

Better Business Bureau

1010E

Missouri Avenue

Phoenix, Arizona AZ 85104

View Map

Refund Policy

No Refunds

Save This Event

Event Saved