Actions Panel
An Organizational Behavior Approach to Preventing Harm
Principles from organizational behavior can be applied in healthcare settings to drive systems learning and improvement.
When and where
Date and time
Tuesday, November 15, 2022 · 9 - 10am PST
Location
Online
Refund Policy
About this event
Cost: FREE for 2022 PAHQ members & $25 for non-members
Description: This webinar will focus on situation awareness among healthcare teams and its role in preventing harm to patients and staff. Through the lens of unrecognized clinical deterioration—a common source of preventable harm to hospitalized patients— this presentation will review how principles from organizational behavior can be applied in healthcare settings to drive systems learning and improvement; mitigate threats to patient and staff safety; and prevent harm.
Learning Objectives: By the end of this presentation the participant will be able to:
- Define situation awareness and its role in preventing harm to patients and staff
- Describe the concept of team reflexivity and its potential applications in the healthcare setting
- Identify how clinical event debriefing contributes to keeping patients and staff safe
- Describe potential threats to harm prevention posed by dynamic healthcare teams
- Apply organizational behavior principles to harm prevention practices at their institution
Speaker: Meghan Galligan, MD, MSHP is a pediatric hospitalist with formal training and experience in patient safety, improvement science, and health services research. Dr. Galligan is passionate about understanding how healthcare team behaviors impact patient care and outcomes in order to guide design of resilient operational systems that can keep patients safe from harm. She completed her residency and fellowship training at the Children’s Hospital of Philadelphia, where she serves as the Physician Lead for Patient Safety Operations and co-leads an enterprise-wide initiative to prevent unrecognized clinical deterioration—a major source of preventable harm to hospitalized patients.
*Attending this presentation is worth 1 CPHQ Continuing Education (CE) credit. Webinar fees go toward NAHQ fees to offer credits.
Contact us:
Haley B. Hlela, MSN, RN, ACCNS-P, CPHQ
Programs Chair, Pennsylvania Association for Healthcare Quality
hlelah@chop.edu