San Francisco, California
London, United Kingdom
Still wondering what exactly utility 2.0 is? …Join the crowd. Literally. Come join many of your fellow utility colleagues on October 27th for another fun, engaging and highly informative event with the Association of Energy Services Professionals (AESP) Mid-Atlantic Regional Chapter. The event will focus on how customer service relates to energy efficiency programs and what we all need to be considering in regards to customer relationships as we transition to utility 2.0.
[Work for a utility? Please consider joining us earlier in the day for a free lunch and a utility-only round table event. Register for free here.]
Panel Presentation on Customer Service in Energy Efficiency Programs: Hosted by PSE&G, we are presenting a unique and informative panel focused on the changing role of Energy Efficiency Programs in Utility Customer Relationships. Lessons learned from utility 1.0 and what to expect for utility 2.0. This panel will include speakers from PSE&G, JD Power, and ConEd. We will cover customer relationship lessons learned to date, JD Power’s perspective on customer relationship management in EE programs (what’s working, what’s not, what do they see as needs moving forward), and a utility perspective on planning for the future in customer relationship management. This event will start at 2:30pm and go until 4pm.
Don't miss the networking event to follow from 4:30 to 6:30: enjoy food and refreshments, a cash bar, and the company of MARCh-ers from across the region.
Unsure if you will be able to attend? Tickets will also be available at the door for $30 for both members and non-members.
Thanks to generous sponsorships from:
Gold level: TRC, CMC Energy Services
Silver level: Clean Markets, MaGrann Associates
Bronze level: Franklin Energy
When & Where
The Mid-Atlantic Regional Chapter of AESP covers Delaware, Maryland, New Jersey, New York, Pennsylvania and Washington, DC. Our mission and goals are to promote and advocate for utility development of energy efficiency, energy management and renewable energy through greater participation in the energy industry, including recruitment and career advancement at college and technical training levels.