$769.74

ADVANCED PROGRAMME FOR SECRETARIES & PAS

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Mikono Speakers International

Senga Road

Dar es Salaam, Kinondoni

Tanzania, United Republic of

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ADVANCED PROGRAMME FOR SECRETARIES & PAS

Program Description

This course is designed for Secretaries and PAs who would like to develop world-class skills and become better strategic business partners to their executives. The attendees will learn how to approach their role from a strategic and managerial perspective, and take more responsibility for managing their executive's workflow.

This is a challenging and enjoyable 5-days course that is built around realistic case studies, problem-solving exercises and the development of practical managerial-level soft skills.


LEARNING OBJECTIVES:

- Learn how to develop a strategic business partnership with your executive

- Discover how to stay ahead of your executive’s shifting priorities

- Learn how to quickly plan a project using a timeline

- Discover strategies for managing your personal brand and career progression

- Learn time-saving email management techniques

- Discover the formula for influencing the executive team

- Learn effective presentation skills

- Learn techniques for creating more time in the diary

- Discover how to manage multiple demands on your time

- Learn how to negotiate successfully

COURSE OUTLINE

DAY 1:

BUILDING A STRATEGIC PARTNERSHIP WITH YOUR EXECUTIVE
• The Secretaries and PAs role as a strategic business partner
• Discovering your Executive’s daily priorities without being told
• Applying forward thinking in your strategic partnership
• Self-leadership: an attitude for partnership success

BLENDING IN WITH THE EXECUTIVE TEAM
• Identifying the skills profile of a Secretary or PA
• Blending in by improving your leverage in the organization
• Working with individual work styles
• Managing multiple managers: prioritizing demands on your time

DAY 2

MANAGING YOUR TIME & YOUR TEAM
• Identifying time stealers and prioritising your workload
• Time-saving email management strategies
• Diary management: techniques for creating more time
• Applying emotional intelligence when resolving issues with the team

UNDERSTANDING PROJECT MANAGEMENT PROCESSES
• The project management process
• Using a work breakdown schedule
• Creating a timeline event plan
• Effective event management & party planning tips

DAY 3:

COMMUNICATION SKILLS - GETTING WHAT YOU WANT FROM OTHERS
• Improving your written communication skills and body language
• Using a formula to influence management
• Verbally presenting your ideas to management
• Dealing assertively with managers without causing offence

WIN-WIN NEGOTIATION &PROBLEM SOLVING STRATEGIES
• The rules of negotiation
• How to talk in terms of the other party’s interests
• Practicing win-win negotiation
• Practical problem solving techniques

DAY 4

INCREASING YOUR MANAGERIAL POTENTIAL
• You and your personal brand
• Goal setting: writing a personal development plan
• How to identify tasks that add value to your role
• Strategies for maximising your performance review scores

MOVING FORWARD IN YOUR CAREER
• Maintaining continuous professional development
• Exploring the Virtual Assistant role
• The tech savvy PA
• Using LinkedIn to develop your electronic personal brand

Registration: 8.30 – 9.00 a.m.
Class Session: 9.00 a.m. – 4.00 p.m.

Venue: Mikono Speakers Training Academy

Course Duration: 4 days (09th-12th October)

Course Fee: 1.5 milTSh (Per Person)

(including coffee breaks and a buffet lunch daily)

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Date and Time

Location

Mikono Speakers International

Senga Road

Dar es Salaam, Kinondoni

Tanzania, United Republic of

View Map

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