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Advanced PIO (L0388)

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Santa Clara County Emergency Operations Center3

55 West Younger Ave

Fourth Floor

San Jose, 95110

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Description

Advanced PIO (L0388): This advanced course builds on the foundations established in the Basic Public Information Officer course series. This course provides participants with the knowledge and skills needed to establish, manage, and work in a joint information center. The training will allow students to develop skills to coordinate a message once developed and to modify if problems or sources of confusion arise. The course discusses techniques to develop strategic messaging in support of incident action plans, managing joint infomation centers including personnel and stress. The course uses exercises, as well as lectures, to achieve objectives.

Upon completion of this course, participants will be able to:

  • Describe the changes in the American family and society and how these changes relate to public information.
  • Analyze the impact of fear mongering on the acceptance of emergency communication messages.
  • Discuss current crisis communication methodologies and the relationshop with emergency communication.
  • Describe the tools available for successful strategic communications planning.
  • Describe the practices, policies, and procedures related to Joint Information Systems (JIS) and Joint Information Centers (JIC).
  • Discuss current topics in external affairs during a panel discussion.
  • Demonstrate ability to work in a JIC.

Prerequisites
Students must complete FEMA's Basic PIO course or CSTI's Basic PIO course (G290/291).

Crisis Communications Specialists Certificate
This course meets one of the requirements for the State OES/CSTI Crisis Communications Specialists Certificate.

Course Length: 40
Course Code: L0388


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Santa Clara County Emergency Operations Center3

55 West Younger Ave

Fourth Floor

San Jose, 95110

View Map

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